Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported rude behavior and unprofessionalism.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with delivery and drive-thru.
Kiosk Issues
Customers expressed frustration with the kiosk ordering system, citing confusion and inefficiency.
Food Quality
Food quality received positive remarks, but there were also reports of cold or poorly prepared items.
Long Wait Times
Many reviews mentioned long wait times, especially during busy hours or when the restaurant was understaffed.