McDonald's

3.0
1653 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6409 W Blue Mound Rd, Milwaukee, WI
53213, United States

Hours

Reviews

3.0
1,653 reviews
5 stars
396
4 stars
306
3 stars
317
2 stars
187
1 star
447

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect or incomplete orders, leading to frustration and disappointment.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly service while many others criticized rudeness and unprofessional behavior from staff.

Speed of Service

Many reviews noted long wait times, particularly during busy hours, with some customers expressing dissatisfaction with the speed of service.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items, including undercooked fries and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and trash, contributing to a negative dining experience.
  • DS
    Drew Schmitt
    5 days ago
    1.0
    Don't bother coming here you'd get faster service driving to Illinois the staff is a joke and they should just shut it down, multiple times with multiple issues the fact it has 3 stars is astonishing.
  • LL
    Larry Lauer
    Oct 31, 2025
    4.0
    I just went through the drive thru, it was quick and friendly till I got to the window to pick up my order. As it was handed out to me I asked the young lady to wait(I have sever arthritis in my hands). Now I know she would not know this but it was the look she gave me that I didn’t care for. I know things were busy and the fast service through the drive thru is essential to your business. But I felt offended by her look that I would even ask to have her wait till I could grasp my order without dropping it. I felt like saying you will be old someday.
  • DC
    D C
    Oct 29, 2025
    1.0
    Poor customer service and you probably want get all your food or maybe no you for your kid in happy meal
  • AJ
    Alexandria Juno
    Oct 14, 2025
    1.0
    I rarely go here even though its the closest location to my homr because when I go through the drive through I'm always missing food or get the incorrect items. I did a mobile order and didn't select the one I usually go to by state fair. So I ended up here on bluemound and was reminded how annoying it is coming to this building. Once again I was missing 2 of my 5 items. If its not missing items, its cold or underfilled fries. I won't make this mistake again
  • RS
    Rocco Slate
    Oct 12, 2025
    3.0
    Service inside unorganized, person i was speaking to really didn't understand a simple question. Confusion was consistent, not just with us but also with other customers that surrounded us. On the other hand the drive thur runs pretty smooth. Problems with giving receipts and numbers for our food. Nobody knew who's order was theres. I guess for now i will stick with the drive thur.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 6409 W Blue Mound Rd, Milwaukee?

The restaurant is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

Drive-thru service is available every day from 5:00 AM to midnight.