Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and incorrect orders.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and overall dissatisfaction with the quality of the food.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and unkempt areas within the restaurant.
Speed of Service
While some customers praised quick service, many others experienced long wait times and delays in receiving their orders.
Staff Friendliness
Despite negative experiences, some customers noted friendly staff members, particularly during daytime hours.
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عمر ا رباع
Feb 17, 2026
1.0
Worst restaurant
ZS
Zach Schupp
Jan 19, 2026
1.0
Employee in the lobby with friends being loud like they're at a sporting event. The girl that was with him was smoking her weed vape right in the lobby. So my family and I left when we got our food. Got home to find burger that I ordered with no ketchup had ketchup. The young man that brought the food to the table was extremely nice. The fries were hot though. So one good thing came from this trip.
HJ
Haylee Jones
Nov 29, 2025
1.0
paid extra for sauce on my mc rib. it was even less sauce the normal day. counter GIRL was snippy when asked a question. floors are slippery. when trying to file complaint with corporate , keep showing someone is wrong.
GA
GCA ATKINS
Nov 5, 2025
4.0
The only problem I have here is that are you ordering online or the kiosk pays you no attention and think you know how to obtain your order it doesn't want to prepare it and present it to you you got all these different bags and food on the counter and you don't know what you're looking for or what you're doing.
The pickup counter is so small it's such a small space.
It saddens me because I do like McDonald's or disease spreading or germ control or are the nets over there by the trash by the drinks there's a lot of nets and I told them several times what it needs to be cleaned at play there's some congested fixing your food back in that space where they're cooking at which is a problem for me looking at it it's so terrible to look at it like that is a issue of germ and disease in our food. So yes someone here at this McDonald's on Port Washington road 5400 block needs to pay this more attention otherwise with all them please running around by the garbage by the drinks will you fill your drinks at and I'm going to film this and I'm going to send it to the county or city building inspector. Best regards!
KG
Kevin Gilmore
Sep 28, 2025
5.0
Don is the bomb. Less than a minute at a drive thru and dude made my day.
That man needs a raise.