McDonald's

3.7
1004 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
830 E Potter Ave, Milwaukee, WI
53207, United States

Hours

Reviews

3.7
1,004 reviews
5 stars
395
4 stars
235
3 stars
179
2 stars
67
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews mentioned issues with food temperature and preparation, with complaints about cold or poorly made items.

Cleanliness

Several customers noted unsanitary conditions and cleanliness issues within the restaurant.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect modifications.

Staff Friendliness

Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • GA
    GCA ATKINS
    Nov 5, 2025
    4.0
    The only problem I have here is that are you ordering online or the kiosk pays you no attention and think you know how to obtain your order it doesn't want to prepare it and present it to you you got all these different bags and food on the counter and you don't know what you're looking for or what you're doing. The pickup counter is so small it's such a small space. It saddens me because I do like McDonald's or disease spreading or germ control or are the nets over there by the trash by the drinks there's a lot of nets and I told them several times what it needs to be cleaned at play there's some congested fixing your food back in that space where they're cooking at which is a problem for me looking at it it's so terrible to look at it like that is a issue of germ and disease in our food. So yes someone here at this McDonald's on Port Washington road 5400 block needs to pay this more attention otherwise with all them please running around by the garbage by the drinks will you fill your drinks at and I'm going to film this and I'm going to send it to the county or city building inspector. Best regards!
  • KG
    Kevin Gilmore
    Sep 28, 2025
    5.0
    Don is the bomb. Less than a minute at a drive thru and dude made my day. That man needs a raise.
  • LH
    Liam Helms
    Sep 23, 2025
    1.0
    I go to this location almost every morning, and every time I have to fight just to get a straw. When I ask for one, I get a lecture about how it’s a “sippy cup.” Well, the lids leak, and I don’t want to block half my face while driving. I simply want a straw—no lecture required. The last time, I asked for one and was told “okay,” but the straw never came. I had to go back inside to get it myself. On top of that, they barely put any ice in the cups—maybe three pieces at most. The food is just as bad. Every time I order the burritos, they come out hard, cracked, and tasting like they were made weeks ago and reheated in the microwave for nine minutes. Absolutely terrible. I will not be returning to this location.
  • MM
    Miamor
    Sep 9, 2025
    1.0
    This the worst McDonald's. 2nd time they canceled my order on me and in top of that they screw up every order. Do better.
  • IB
    Isaac Bz
    Aug 3, 2025
    1.0
    Staff was very rude, after picking up an incorrect order. We were forced to come all the way back to the store. Unlike other locations that either do refunds or save the name for future orders. The whole time the lady taking our order gave us unnecessary attitude despite trying to settle like adults.

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's at 830 E Potter Ave, Milwaukee?

McDonald's at 830 E Potter Ave is open from 5:00 AM to 11:00 PM on weekdays and Sundays, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.

Does this McDonald's offer drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.