McDonald's

3.0
1781 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
76th And Good Hope Rd, Milwaukee, WI
53223, United States

Hours

Reviews

3.0
1,781 reviews
5 stars
469
4 stars
295
3 stars
330
2 stars
174
1 star
513

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, leading to frustration and dissatisfaction.

Cleanliness and Maintenance

Several reviews mentioned dirty conditions inside the restaurant and issues with food quality, including cold or improperly prepared items.

Positive Experiences

Despite the negative feedback, some customers noted good service and quality food during specific visits, indicating potential for improvement.
  • ML
    Melissa Hall. Pretty Perfect LLC
    4 days ago
    1.0
    Never have the frappe machine working. Never have ice cream. The heck is going on hefd
  • TH
    TANYA HORTON
    Nov 15, 2025
    1.0
    I been sitting in drive thru at the speaker for about 8 minutes and nobody has said anything yet!!! Just terrible.. chick fil A would never
  • JB
    JOHN BAXTER
    Nov 12, 2025
    2.0
    Lunch. They slop things together. Assembly of your is bad. Double fish got a dab of tartar sauce and no cheese
  • RV
    Ricky Vang
    Nov 8, 2025
    1.0
    If I can give it zero stars I would. I was waiting in the drive thru for 20 mins and got zero response. This is insane. This happens not just once, it’s happened so many times. Very unacceptable. I know I’m not the only one that can agree to this and that this place is not efficient and needs either new employees or need to be shut down.
  • MR
    Mitchell Reseburg
    Oct 15, 2025
    1.0
    I had a negative experience at this location a few years ago, but work nearby and figured I would give the benefit of the doubt. Placed my online order at 9:56am, arrived the drive thru line at 10:30, got to the window and was told I would need to cancel my order. I was offered zero resolution and was brushed off immediately, the person working the drive thru was extremely rude and completely unfriendly.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's restaurant?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.