Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Behavior
Several customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of assistance.
Food Quality
There were numerous complaints about food being served cold, stale, or improperly prepared, with some customers mentioning raw meat.
Operational Issues
Customers noted that the location often did not adhere to advertised hours, with instances of being told they were closed despite being listed as open 24 hours.
PP
Patrick
Feb 13, 2026
5.0
Got breakfast it was fresh and very good
DB
Dejay Briars
Feb 12, 2026
1.0
They don’t do they job nor answer the phone just so unprofessional
BI
Brandon “RosiZDayZ” Inthapanya
Jan 30, 2026
1.0
Waited for 30 minutes for an item I didn't get yet, was told that they didn't have it available despite the mobile app saying they could.
MM
Micky McClinton
Jan 18, 2026
1.0
Ordered a med. Quarter pounder meal and a fish sandwich. 5minutes from my destination the fries were so small a could of ate them with a spoon, the fish sandwich was waiting for a buyer because it was hard as a rock, the quarter pounder hardly had any ketchup on it and 2 small onions I was so mad I tossed it in the trash and went to bed. Can back up here tithe next day to tell them, the lady taking my order was looking at me as if I was from outer space had no sympathy so I ordered the same thing as yesterday. After she took my miner she went over and started making fries as I was looking at my food to make sure it was made right I noticed they forgot my fries but by now the lady that took my cash was touching fries with no gloves so I said how you touching fries after touching money? I immediately asked for a refund.
AS
Angela Smith
Jan 18, 2026
1.0
Placed order on McDonald’s app- MCDONALDS APP SAYS THEY ARE OPEN 24 hours - I go thru drive thru & they said they don’t open till 4:30AM