McDonald's

3.0
1747 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5191 N Teutonia Ave, Milwaukee, WI
53209, United States

Hours

Reviews

3.0
1,747 reviews
5 stars
444
4 stars
280
3 stars
306
2 stars
223
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service quality, with experiences ranging from friendly and efficient to rude and unprofessional.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and long wait times, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, including flies and dirty environments, which negatively impacted their dining experience.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer interaction.

Operational Issues

Customers experienced problems with the drive-thru and mobile order systems, including long waits and unresponsive staff.
  • TW
    Tyler Winters
    Nov 13, 2025
    5.0
    The customer service was great, order was correct, and food was delicious.
  • BE
    Barbee Evans
    Nov 10, 2025
    2.0
    Bad service
  • KB
    Kristle Bowie
    Nov 8, 2025
    1.0
    What matters most is the food and it was all dry and cold! So very 😒 disappointed. I'm sick of it snd won't be coming back here.
  • OM
    Old School working Man
    Nov 7, 2025
    1.0
    Keep trying new ones. Keep regretting my decisions...
  • BV
    Barb Valley
    Oct 7, 2025
    5.0
    Stop by this evening for my usual 2 hamburgers and a vanilla cone. The gal at the window said that the ice cream machine was down, and then a few seconds later says please drive around. So I did, wondering how this was going to be resolved because I already paid for the ice cream, via Venmo. I pulled up to the pickup window and a sweet young man by the name of Daniel hands me my ice-cream cone and my burgers. I guess the machine wasn't down after all. I asked Daniel for a cup and he gave it to me, plus a couple extra napkins and a spoon without even asking him! No mention that I was "supposed to pay for a cup". My only concern is the lights in the parking lot were out, so it was a bit dark, and there was some litter in the parking lot. I'll be back to this one.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 5191 N Teutonia Ave, Milwaukee?

McDonald's is open from 6:00 AM to 11:00 PM on most days, with extended hours until 4:00 AM Tuesday through Saturday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, drive-thru is available. It operates from 6:00 AM to 11:00 PM on Monday and Sunday, and until 4:00 AM from Tuesday to Saturday.