McDonald's

3.0
1745 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5265 W Fond Du Lac Ave, Milwaukee, WI
53216, United States

Hours

Reviews

3.0
1,745 reviews
5 stars
484
4 stars
234
3 stars
329
2 stars
201
1 star
497

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and for in-store orders, often exceeding acceptable limits.

Food Quality

Several reviews mentioned issues with food quality, including cold or improperly prepared items, leading to customer dissatisfaction.

Cleanliness and Maintenance

Customers noted that the restaurant was often dirty, with complaints about the state of the parking lot and the condition of the dining area.

Management Issues

There were multiple mentions of poor management practices, including unprofessional behavior from managers and lack of organization.
  • AL
    Alicia Lee
    5 days ago
    3.0
    The food was pretty average, they could of done better, especially when ordering breakfast they never ask if you need jelly, the customer service was ok it wasn’t too bad, trust me I’ve seen worse……..
  • AM
    Amber Mitchell
    Dec 21, 2025
    1.0
    Do not recommend. How do you forgot hash browns that come with the meals? Close this store down
  • TG
    Thomas Golczyk
    Dec 18, 2025
    1.0
    Just an absolute ordeal to get a simple meal, save your time go somewhere else
  • ZM
    Z M
    Dec 5, 2025
    4.0
    You all really should get rugs. I am handicap on crutches. A wet floor sign wont keep me from falling! Not to mention im on a torn acl. Everywhere i go i use rugs when it's wet other than that service was good
  • KK
    Kristine Kosis
    Nov 19, 2025
    1.0
    There is a cat that has been living behind your dumpster for two months with a broken leg- get someone to help.

Frequently Asked Questions About McDonald's

What are the regular business hours at McDonald's located at 5265 W Fond Du Lac Ave, Milwaukee?

The McDonald's at 5265 W Fond Du Lac Ave is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service daily from 6:00 AM to midnight Monday through Saturday, and until 11:00 PM on Sundays.