McDonald's

3.5
1979 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2612 W Morgan Ave, Milwaukee, WI
53221, United States

Hours

Reviews

3.5
1,979 reviews
5 stars
726
4 stars
405
3 stars
359
2 stars
145
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with some waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Staff Behavior

There were multiple complaints about rude or unprofessional staff interactions, particularly in the drive-thru.

Food Quality

While some customers praised the freshness of the food, others reported receiving cold or poorly prepared items.

Management Issues

Several reviews mentioned unprofessional management and a lack of accountability for service failures.
  • AM
    Amanda M
    Nov 17, 2025
    3.0
    They couldn't find our mobile order code but they still gave us our order so it's fine. Food was good 😊
  • TT
    Tamer Thalji
    Nov 9, 2025
    1.0
    They’re super slow, this order was supposed to be ready by9:13pm, there’s like 7 people working but no one seems to care, they’re just talking, laughing, and they’re rude saying they’re short handed! The order is only nuggets and fries 😪😅
  • VS
    Valentine Santiago
    Oct 28, 2025
    1.0
    This McDonald's is horrible, the service takes forever, waited 25 minutes just for a cheeseburger and 2 cokes, then they said they ran out of McDonald's pieces 😭 will definitely not be returning ever!!!
  • BK
    B Kasich
    Oct 26, 2025
    1.0
    Came to this location at 11:45 pm (they close at 12 am). Me and another person were in both lanes. We were both saying "hello?" for a few minutes and no one answered. Cars started pulling in behind us so there was a line but still no one answered. Everyone was pulling off so I went to the 2nd window where you pick up the food to see if anyone was in there because I had a mobile order, and sure enough the employees were in there without headsets and cleaning to go home for the night. Apparently they took it upon themselves to close early for the night. I even honked and no one would look towards the window or acknowledge anyone was in the drive thru.
  • TH
    Tee Htoo
    Oct 24, 2025
    1.0
    I went in today and ordered 5 items. They made me wait 30 minutes just to get my food. While waiting all I saw were the workings fooling around. Throwing sauce packets at each other. And the workers were also just talking to each other. Mind you I ordered before other people and they got their food first.

Frequently Asked Questions About McDonald's

What are the main services offered at this McDonald's location?

This McDonald's offers drive-thru, delivery including same-day and no-contact options, curbside pickup, mobile ordering, and WiFi services.

What are the regular operating hours for the drive-thru?

The drive-thru is open Monday to Wednesday and Sunday from 4:45 AM to 11:00 PM, and Thursday to Saturday from 4:45 AM to midnight.