Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,991 reviews
5 stars
487
4 stars
259
3 stars
362
2 stars
246
1 star
637
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Food Freshness
Many reviews mentioned that food was often served cold or not freshly made, leading to dissatisfaction.
Management Issues
Several customers highlighted poor management practices, including unprofessional behavior from staff and lack of proper training.
Accessibility
Customers experienced issues with the location being closed during posted hours and difficulties with drive-thru service.
Customer Experience
Overall, many customers expressed frustration with their experiences, citing a lack of care from employees and poor customer service.
- JHJian Harvin6 days ago1.0A place to order on the kiosk then I went to the counter to pay and they said they're only taking card okay understandable didn't get my coupons back that I use or anything so I go back to the kiosk to get some free stuff off of the app and when I got my French fries they tasted like they had been dipped in perfume and I just got home to eat my cheeseburger and the meat is old and there's lettuce on my cheeseburger which I did not ask for and it's drenched in ketchup they're too busy in there chit-chatting with the manager and giving free food to their friends to care about regular customers do better
- JBJessica BurnsOct 28, 20251.0Went here for a doordash order & it Says its 24 hours on the building but its past midnight @ its closed
- AAAngel AngelOct 16, 20251.0I ordered two McChickens. I received one McChicken & one hamburger. I called corporate & my complaint wasn't taken seriously.
- ZFZachary FriendOct 11, 20251.0Missing items shopped at 2 McDonald's S 60th and 27th and Capitol and was missing items totaling about 15 bucks from each place very poor customer service
- TWTamara WashingtonOct 11, 20252.0Gave me hot sauce when I asked for mild.. Refused my code..
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
When is the drive-thru open at this McDonald's?
The drive-thru opens at 5:00 AM Monday and Tuesday, with extended overnight hours Wednesday through Saturday, and opens at 4:00 AM on Sunday, closing mostly around midnight.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM until 1:00 AM the next day.
What services does this McDonald's offer for pickup and delivery?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can order via the McDonald's app available on both iOS and Android devices.
Is there a drive-thru at this McDonald's location?
Yes, this McDonald's features a drive-thru for convenient service.
Are there other fast food options near McDonald's on W Capital Dr?
Yes, nearby you can find Wendy's and Popeyes® Louisiana Kitchen for additional fast food choices.
What nearby amenities can help with errands before or after visiting McDonald's?
Nearby, you will find Capitol Big Load Laundry for laundry services and multiple gas stations like Mobil and Capital Pantry Inc for fueling your vehicle.
Are there any nearby schools or community services close to McDonald's for families visiting the area?
Yes, the Milwaukee Collegiate Academy and Dr. Howard Fuller Collegiate Academy are nearby along with community services like Hope Street Ministry and Young Enterprising Society.