McDonald's

2.7
1763 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11313 W Silver Spring Dr, Milwaukee, WI
53225, United States

Hours

Reviews

2.7
1,763 reviews
5 stars
390
4 stars
238
3 stars
289
2 stars
215
1 star
631

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of order corrections.

Cleanliness

Numerous customers noted that the restaurant was dirty, both inside and outside, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness from staff, with several customers mentioning poor customer service and unhelpful attitudes.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or not up to McDonald's standards.
  • SH
    Scott Holpfer
    Nov 12, 2025
    1.0
    Terrible service. Food was cold didn't get my coffee. Girl just handed me the bag at the drive through. Was expecting my coffee and never came back. Decided it wasn't worth the trouble and there were 7 cars behind me. Waited 15 minutes for this? North side labor pool sucks
  • DL
    David LSI
    Nov 7, 2025
    1.0
    This a not very well kept McDonalds. Bathroom disgusting dirty and smelly. Counter behind order takers a disheveled mess. The mcflurry station drip covered and the extras like mini m&ms spilled around. And the ignored buzzer consaintly ringing. Simply put i was embarrassed for the place. Even the food was barley standard fare. I wonder what going here. Avoid if possible.
  • ST
    Shaila Tadych
    Nov 3, 2025
    1.0
    2nd time ordering thru app and drive thru pick up for a smoothie. Took 30 min BOTH times! Service here is extremely slow
  • GG
    Grey
    Nov 1, 2025
    1.0
    This place doesn't get you order right, Trust me.🫩
  • LS
    latrisse smith
    Oct 8, 2025
    1.0
    Every morning the doors for the inside is locked and don’t allow ordering in the inside,might I add quite rude like I’m bothering them when I walk in for a online order pick up.the drive thru line be wrapped around the building and only one order at a time practically.where is the staff?I go to Mayfair location with no problem it’s been almost a year this is happening owners don’t care anymore about the customer service?

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Milwaukee?

McDonald's in Milwaukee operates daily from 6:00 AM to midnight, except on Sundays when it opens at 6:30 AM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:00 AM to 10:59 PM at this McDonald's.