Customer Service
Mixed reviews on customer service; some employees were praised for their friendliness, while others were reported as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Delivery Issues
Numerous reports of slow delivery times and orders not arriving as scheduled, contradicting the brand's 'freaky fast' promise.
Food Quality
Inconsistent food quality, with some customers reporting fresh and tasty sandwiches, while others experienced spoiled ingredients.
Cleanliness and Atmosphere
Concerns about cleanliness and hygiene, with some customers noting unpleasant odors and unsanitary conditions.