Jamba

Reviews

• TG

  Treneshia Gilbert

  Jan 15, 2026
  1.0
  On Monday, 1/12/26, I came in and immediately noticed an uncomfortable atmosphere. The staff member was taking down chairs when I walked in. There was no greeting at all—just a stare. I was allowed to approach the counter, but she did not stop what she was doing. I stood there for about two minutes before she finally came to the counter. When she did, I ordered an acai bowl, and she responded by saying, “Oh, we don’t have any fruit.” This interaction occurred at 8:25 AM. This was incredibly inconvenient and frustrating, especially since fruit is a core component of the item. The interaction felt dismissive and rude. I returned on 1/15/26 at approximately 8:21 AM, and unfortunately, it was the same staff member and a repeat experience. Again, there was no greeting or acknowledgment, even though she was already behind the counter. I ordered the acai bowl, and there was complete silence throughout the transaction. When the bowl was finished, it was handed to me without a bag, no utensils were offered, no napkins, and not even a thank you. I have never experienced customer service like this at a Jamba Juice before. The consistent lack of basic courtesy, communication, and professionalism made both visits very unpleasant. I hope this feedback is taken seriously, as this location does not reflect the standard I expect from the brand. UPDATE!!! 1/28/26- Came into the store today after receiving my ON US coupon from Jamba and after speaking to Natasha (Corporate) only to have the SAME woman be rude and disrespectful. So when I got in there I went up to the counter and showed her my reward from Jamba. She denied it stating that it wasn't accurate. She then walked away and started working on someone else's order. Came back I gave her my number, phone and showed her that I had my rewards. Still denied. So I said I would call corporate. After that she went to finishing someone else out. After the lady left and it was taking a minute I just said that I'd pay (while still on the phone with corporate). I said this has been the craziest thing I have witnessed here. She stated well if you feel that way then I don't understand how you would want to pay for anything when you can just leave. I told her that I have a right to do whatever I wanted and that she was the same person I had just had it out with. She said she wasn't and I explained exactly what happened. She then wanted to say sly comments which I said mines back. As I was paying I said please don't take all day because I have somewhere to go (Mind you I'm the only one in there). The woman deliberately went in the back for a few minutes, started doing other things before coming back to make my Acai Bowl. Never mind you still saying comments so I said mines back. I asked her what was the corporate number for the Milwaukee location when she came back (while she's making the bowl) she stated she doesn't know. I asked for her name, she said why do I need to know that. Eventually the Jamba representative got on the phone and could hear everything. Before that, she shared that her name was Jessica. She is about 5'5, thicker build, with a septum piercing, and locs. I'm not here to cause chaos, but I really don't want to feel like when I go into a location I have to argue with someone or receive negative treatment!
• PH

  Penny Helm

  Jan 10, 2026
  1.0
  Whoever made my smoothie today did the worst job ever it taste like chopped ice and that's all. These smoothies aren't cheap! Wish I was the one who picked it up I would've never paid for melted chop ice!! Just horrible. Please make sure everyone is trained the same. We pay good money there all the time!
• MT

  MisterPMH TV

  Nov 17, 2025
  1.0
  No fruit at 9:00 am 😂😂 Wow
• TW

  Tepra Wright

  Sep 28, 2025
  1.0
  Had no Fruit what’s so ever on a Sunday at 10:30am
• RS

  Rachel C Stevens

  Sep 24, 2025
  5.0
  Prompt and friendly service….. great taste!

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