Service Quality
Customer experiences with service are mixed; while many praise the friendly and efficient staff, several reviews highlight instances of rudeness and poor customer interactions.
Food Quality
The food is generally well-received, with many customers enjoying the bagels and breakfast items, though some express disappointment over incorrect orders or portion sizes.
Cleanliness Issues
Several reviews mention cleanliness concerns, particularly regarding the state of the dining area and food presentation.
Order Accuracy
There are frequent complaints about incorrect orders and issues with the app for ordering ahead, leading to customer frustration.