Customer Service
Many customers praised the friendly and accommodating staff, highlighting individuals like Matt and Crystal for their exceptional service.
Food Quality
The bagels and sandwiches received consistent positive feedback for being fresh and delicious, although some customers noted issues with order accuracy.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, including unsanitary conditions and a dirty dining area.
Order Fulfillment
There were multiple complaints about incorrect orders and issues with online order fulfillment, leading to customer frustration.
Atmosphere
While some customers enjoyed the ambiance, others criticized the lack of indoor seating and overall cleanliness of the establishment.