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Bruegger's Bagels

4.2
(300 reviews)

Business Details

601 E Silver Spring Drive, Milwaukee, WI
53217, United States
(414) 964-4600

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
601 E Silver Spring Drive, Milwaukee, WI
53217, United States

Hours

Reviews

4.2
300 reviews
5 stars
186
4 stars
60
3 stars
16
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting individuals like Matt and Crystal for their exceptional service.

Food Quality

The bagels and sandwiches received consistent positive feedback for being fresh and delicious, although some customers noted issues with order accuracy.

Cleanliness Issues

Several reviews mentioned cleanliness concerns, including unsanitary conditions and a dirty dining area.

Order Fulfillment

There were multiple complaints about incorrect orders and issues with online order fulfillment, leading to customer frustration.

Atmosphere

While some customers enjoyed the ambiance, others criticized the lack of indoor seating and overall cleanliness of the establishment.
  • IZ
    Iesha Zayas
    Feb 5, 2026
    5.0
    Great customer service! Food is always fresh. Matt and Crystal are always friendly and accomodating.
  • EB
    eva bifulk
    Jan 16, 2026
    5.0
    I love this location, everyone is always really nice and it doesn't take long to for them to remember your name and what you like to order when you come in. It can get busy, but that's to be expected, it's the only bagel shop in bay. I've never waited longer than 10 minutes, even when it's slammed. I'll keep coming back every weekend!
  • MS
    Marissa Stewart
    Jan 8, 2026
    5.0
    I did not catch the name of the gentleman I spoke with, but he demonstrated exceptional understanding and compassion throughout our interaction. My husband had ordered sandwiches, and unfortunately, the incorrect ones were provided. When I explained to the manager that I am currently pregnant and unable to eat the salmon sandwiches, he responded with nothing but kindness and professionalism. Without hesitation or complaint, he allowed my husband to return and receive the correct sandwiches. His empathy and outstanding customer service truly meant a great deal to us, and we are very grateful for the care and respect he showed during the situation. He worked 1st shift on 1/8/25. Thank you!
  • JL
    James Larson
    Dec 13, 2025
    4.0
    Bagels are great and so are the sandwiches! Friendly folks. Only reason for 4 stars is the coffee— it’s rough. Tastes burned and yet often is room temperature, fun combo.
  • DD
    Debbie
    Dec 8, 2025
    4.0
    CRYSTAL G at the whitefish bay wi location is the BEST !! She knows the regulars. Always one step ahead and so kind. She makes sure she acknowledges every customer especially if there r people waiting. She's a keeper 😀

Brand Certified Facts from Bruegger's Bagels

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Certified February 22, 2026Yext Knowledge Graph
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