Brand Certified
Chipotle Mexican Grill
3.7(1089 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
8422 Old Sauk Rd, Middleton, WI
53562, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(608) 826-0919
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/wi/middleton/8422-old-sauk-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=533
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Middleton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
1,089 reviews
5 stars
457
4 stars
262
3 stars
115
2 stars
77
1 star
178
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, undercooked, or poorly prepared items.
Portion Sizes
Numerous reviews highlighted inconsistent and often small portion sizes, leading to dissatisfaction with value for money.
Service Issues
Customers frequently mentioned poor service, including rude staff, long wait times for online orders, and difficulty reaching the restaurant for assistance.
Cleanliness
Several reviews noted that the restaurant was dirty, with unclean tables and food stations, contributing to a negative dining experience.
Mixed Experiences
While some customers had positive experiences with food and service, many others expressed disappointment, indicating a lack of consistency in overall performance.
- WHWill Nelson HiseFeb 26, 20261.0Gave me an ice cold burrito with completely uncooked rice.
- TKTarun KushwahaFeb 19, 20261.0You wonder why is Chipotle going bankrupt.... then you come to this location and it all makes sense...they are out of ingredients half the time....the other half the attitude of servers is terrible. I ordered vegetarian burrito, they didn't have black beans or grilled vegetables.
- IIIreneFeb 19, 20261.0We placed a pickup order through the Uber Eats app, and when we got home, all three bowls—including the kids’ meal—contained undercooked, raw rice. We contacted the store to request a replacement, but they stated they could not help because the order was placed through a third-party app. When we reached out to Uber Eats, they told us they could not resolve the issue because the food was prepared incorrectly by the restaurant. This is especially concerning because I am pregnant, and consuming undercooked food poses a serious health risk. We were unable to eat the meals and are seeking a resolution for food that was unsafe and inedible.
- BVBrian VictorFeb 19, 20261.0Ordered a burrito bowl with steak. The steak was absolutely terrible quality. Three-quarters of it was a bad cut that was impossible to chew and had to be spit out. The other quarter was cold and flavorless. Huge disappointment.
- BMBrianna MayFeb 11, 20261.0Chewed a couple pieces of ice in my bowl to go 🥴Will not go to this location again
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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