Arby's

4.1
565 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8321 Murphy Drive, Middleton, WI
53562, United States

Hours

Reviews

4.1
565 reviews
5 stars
276
4 stars
146
3 stars
86
2 stars
24
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying fresh and delicious meals while others received cold or stale items.

Service Experience

Service quality varied; some customers praised friendly and prompt service, while others encountered rude staff and order inaccuracies.

Cleanliness Issues

Multiple reviews highlighted cleanliness concerns, particularly in the dining area and restrooms, with some customers feeling uncomfortable due to unsanitary conditions.

Order Accuracy

There were several complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • SI
    Some Shark on the internet
    2 days ago
    5.0
    It's Arby's! They still have the same solid menu they always have. I grabbed a limited time value box and enjoyed it (sandwich, small fries, small drink, 2 mozz sticks, and a dessert). $8 was a great price point for lunch. The employees were polite and smiling, and the online ordering system was easy.
  • BD
    Bart Doss
    Sep 18, 2025
    5.0
    They’re very friendly and nice
  • GG
    Gandy Gandia
    Sep 5, 2025
    5.0
    Very good
  • MD
    Mitch Dohm
    Aug 7, 2025
    5.0
    My boys love this place. Food is great and the staff (especially Jake) is really nice.
  • TT
    Tasha Thompson
    Jul 18, 2025
    3.0
    They still have Ham & Swiss sandwiches, that’s a plus.However, it seems with this Arby’s that my sandwich is always cold and there isn’t enough Swiss cheese. Curly fries are usually burned! The app sucks. No point in being a rewards member because you have to use the app for discounts and place an order from the app.