Subway

3.9
208 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Merrill Subway® Restaurant at 210 S Pine Ridge Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
210 S Pine Ridge Ave, Merrill, WI
54452, United States

Hours

Reviews

3.9
208 reviews
5 stars
102
4 stars
44
3 stars
24
2 stars
14
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive staff, with several instances of employees being unprofessional and dismissive.

Food Quality

There were numerous complaints about the food being poorly prepared, lacking freshness, and not meeting expectations in terms of portion sizes.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, with dirty preparation areas and overall lack of cleanliness.

Management Issues

Customers expressed concerns about poor management practices, including staff behavior and inventory management, leading to a decline in service quality.

Inconsistent Experience

The quality of service and food varied significantly, with some customers having positive experiences while others reported severe dissatisfaction.
  • GD
    Gaming Dude
    Nov 11, 2025
    5.0
    Nom nom mf
  • TV
    Taylor VanStrydonk
    Nov 7, 2025
    1.0
    Why say open until 9, but the last few times we have went closed half hour early… either close at the right time or adjust the closing time.
  • CS
    Cindy Wright (Scrunder)
    Oct 18, 2025
    2.0
    Don't order your food for a future time... I ordered on the app for 2pm ended up getting there 10 mins early fully prepared to wait. My food was already made at 1:50 I asked the guy your telling me me if I didn't show up till 2 my food would have just sat for 10 mins he said yep and walked away... Who knows how long your food has been sitting there for before you get there at your scheduled time. The thing is they were not even busy so why was it made so early?
  • CC
    Carl
    Sep 23, 2025
    5.0
    Who's in charge. 3 kids behind the counter on there phones. I stood at the counter for a good 3 minutes before anyone realized I was there. I was on my lunch break from work. Only get so many minutes so, every minute counts. I wonder if they were texting each other.... Once they realized I was there, they had me taken care of. Door bell needed.
  • BR
    Braden Roberts
    Aug 21, 2025
    2.0
    Ordered a Subway Melt($14), even listed the exact ingredients for the sandwich (ham, turkey, bacon and swiss) and they swapped the bacon for roast beef.. Every ingredient was just a thick slab of meat slapped on the same part of the sandwich, not pulled apart or anything. The meat also tasted very old.. Had it toasted, but everything was still refrigerator cold, not even the cheese melted. Retraining may be needed.

Frequently Asked Questions About Subway

Where is the Merrill Subway restaurant located?

The Subway restaurant is located at 210 S Pine Ridge Ave, Merrill, WI 54452, USA.

What are the operating hours of this Subway restaurant?

The restaurant is open from 7:00 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sunday.