Arby's

3.7
307 reviews
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Business Details

3350 East Main St., Merrill, WI
54452, United States
(715) 722-0645
http://www.arbys.com/locations/us/wi/merrill/3350-east-main-st/store-8449
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3350 East Main St., Merrill, WI
54452, United States

Hours

Reviews

3.7
307 reviews
5 stars
130
4 stars
79
3 stars
37
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with cold, poorly prepared, or unsanitary food, including mold and rancid cheese.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and unprofessional behavior from management.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and bugs in the restaurant.

Order Accuracy

Several customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
  • HR
    Heather Rodriguez
    Nov 1, 2025
    1.0
    I only gave 2 star because I had to… We went through the drive thru ordered Mac and cheese steak bowl, Reuben and cakes. Mac bowl was literally not at a legal temperature to even be sold it was cold, Reuben was on bread and also cold. Called to just inform them saying I wanted nothing in return as I am traveling- Ashton answered and hung up on me mid sentence. I attempted to call back and no one would answer. Worst experience ever.
  • AM
    Austin Muenchow
    Oct 31, 2025
    1.0
    Order 2 Mac & cheeses for my kids a French dip meal and a number one drive 20mins home and no Mac and cheeses in the bag I’m done patronizing this Establishment
  • LG
    Lisa Gauthier
    Sep 17, 2025
    1.0
    Absolutely gross. Manager on duty sarcastic. Food cold and mushy. Dont go here.
  • CH
    Chelsy Hernandez
    Jul 23, 2025
    1.0
    There was literally mold in one of the sandwiches i ordered
  • DS
    Donald Schofield
    Mar 9, 2022
    4.0
    Good Arby's. Clean too!
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