McDonald's

2.6
1706 reviews
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Business Details

11250 N Port Washington Rd, Mequon, WI
53092, United States
(262) 241-8810
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11250 N Port Washington Rd, Mequon, WI
53092, United States

Hours

Reviews

2.6
1,706 reviews
5 stars
335
4 stars
226
3 stars
241
2 stars
170
1 star
734

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, greasy floors, and unkempt bathrooms.

Order Accuracy

Many customers experienced issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Staff Communication

A significant language barrier was noted, with staff often not understanding customer requests or failing to communicate effectively.

Food Quality

Food quality varied, with some customers receiving cold or poorly prepared items, while others noted that food was hot and fresh.
  • RS
    Randy Griswold \ Rex Wardrip\ Papa G. (Susso)
    Dec 22, 2025
    4.0
    The drive-thru moves pretty fast. Customer Service could be a little more cheerful, but they were pretty proficient. Overall I'd give them an 8.5 on the experience. Merry Christmas.
  • RL
    Ryan Lucas
    Dec 21, 2025
    1.0
    I went here on Saturday night. It was late but Google Maps said they were open. There were 6 other cars in line. All the lights were on. The menus were lit up. The auto greeting was enabled. We sat there awhile, maybe 10 minutes. Then an employee came on at the second window and said go away! So the other car pulled out and waved us all down and we left. I haven’t had a good experience for years. Maybe it’s time to close this location and let another restaurant try in this space.
  • JR
    Juan Rodriguez
    Dec 21, 2025
    5.0
    Me Encanta Que Ablen Español Así Nos Alludan A Los que no Ablamos Correctamente El Idioma,Muchas Gracias
  • BS
    Brenda Szelmeczki
    Dec 17, 2025
    1.0
    I was at McDonald’s and I ordered a 6 piece of chicken nuggets and I did not get them.
  • EZ
    Ed Zetting
    Dec 12, 2025
    4.0
    anyone else get burgers that look like it was made sideways? It looked like it was sliding apart.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of the McDonald's in Mequon, WI?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).