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McDonald's

2.6
(1711 reviews)

Business Details

11250 N Port Washington Rd, Mequon, WI
53092, United States
(262) 241-8810
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11250 N Port Washington Rd, Mequon, WI
53092, United States

Hours

Reviews

2.6
1,711 reviews
5 stars
338
4 stars
227
3 stars
242
2 stars
170
1 star
734

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor communication from staff.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables, floors, and bathrooms.

Food Quality

Many reviews mentioned inconsistent food quality, including cold or stale items and incorrect orders.

Staff Behavior

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention.

Language Barrier

A significant number of reviews highlighted difficulties in communication due to language barriers among staff.
  • JT
    Justin Thiel
    2 days ago
    3.0
    Not the best McDonald's I've been to. Gave me canned Sprite one time.
  • JB
    JB B
    Feb 22, 2026
    1.0
    Used the app to order seeing how the hours for drive through say open till Midnight. got there and was the second in line then i just sat there figuring maybe only a couple people were working. Some time goes by and a few people just leave the drive through so i pull to the window and they say "we're closed!" and that i need to cancel my order. So i dont know either change the hours or actual be open till you say your open.
  • NK
    Nick Koleas
    Feb 1, 2026
    5.0
    This place has totally changed. It used to be a consistently awful experience, but the new managers and employees are awesome! So happy someone finally got that place together. Keep up the great work!!!
  • JD
    Jhon Davila
    Jan 15, 2026
    4.0
    Quick
  • RL
    Ryan Lucas
    Dec 21, 2025
    1.0
    I went here on Saturday night. It was late but Google Maps said they were open. There were 6 other cars in line. All the lights were on. The menus were lit up. The auto greeting was enabled. We sat there awhile, maybe 10 minutes. Then an employee came on at the second window and said go away! So the other car pulled out and waved us all down and we left. I haven’t had a good experience for years. Maybe it’s time to close this location and let another restaurant try in this space.

Frequently Asked Questions About McDonald's

What are the regular operating hours of the McDonald's in Mequon, WI?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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