Domino's Pizza

Reviews

• AR

  Anya Reyba

  Feb 2, 2026
  1.0
  I had a very disappointing experience today. I came to pick up my pizza, but the front door was locked. The employees were clearly inside the kitchen and could see me. I knocked and waved several times, but they completely ignored me. Another customer was waiting inside, and only when he left was I able to get in. When I asked why the door was locked while customers were trying to pick up orders, the employee just said, “The door is close for some reason” and didn’t seem interested in helping or explaining anything. It felt very unprofessional and disrespectful. Customers should not be ignored when staff can clearly see them waiting outside. I hope management addresses this issue.
• KS

  Kristina Simpson

  Jan 31, 2026
  1.0
  This has been the most horrible online order experience. They were over an hour late, the food was delivered cold. We called the company in the Mequon store and the manager was hostile hung up on me. They refused to talk to my husband who actually placed the order so we had to call on another phone line to actually get to speak to somebody in the store. Hate delivering this type of food anyway so this first experience will be the last close that Mequon store!!!!!
• LL

  LT

  Jan 21, 2026
  1.0
  Ordered online - we live literally down the street about 3 min away. Saw that the order was out for delivery and the never came. They called me but I didn't have my phone for maybe 5 min. I called back right a few times, no one answered - sent me to VM. Spent $60 on the order I think and then eventually saw that the order was "complete" on the site and their app. Called the location multiple times and no one ever answered not to mention that we had to work w a bot the whole time. Don't know if I was even refunded. Waited over an hour for the food and never heard from anyone. This is the only place that delivers pizza w online ordering in our area. It was honestly a waste of time but also fairly goofy. How do you operate a business like that? Took two days to hear back from someone outside of generic emails offering coupons as if that helps. Finally offered a gift card for the amount of my purchase. Why would I want a gift card two days later? Jesus christ, just refund me already. They don't do refunds for credit even tho everything is automated therefore credit works best for this location clearly. Now I get to wait for a check for a large chain pizza place refund. It's 2026. Make it make sense. Reading the comments below, this happens regularly. Are we sure this isn't a pyramid scheme? Clearly you all don't care or you would have fixed the issue of your drivers not managing to deliver pizza to the right location nor have they remedied the issue of not being able to contact the location for help. I've had a better experience at the DMV.
• SS

  Steven

  Dec 9, 2025
  5.0
  Good take out pizza. Many varieties. Reasonable prices. Fast service. Solid value.
• KK

  kris

  Nov 25, 2025
  5.0
  Angie was amazing and had great customer service she made Amazing Pizza I will definitely be back I would definitely recommend this location she deserves a raise

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