Many customers reported issues with incorrect sandwich orders, including missing items and wrong ingredients.
Service Speed
While some reviews praised the 'freaky fast' service, others experienced significant delays, especially with delivery.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the sandwiches while others complained about stale bread and skimpy portions.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.
Location Issues
Customers expressed frustration over inconsistent hours of operation and the closure of the dining area.
DK
Devon Klatt
Jan 1, 2026
1.0
Why would I tip for the drive thru? I don’t tip at mcdonalds, Burger King, etc. just wanna know what the teenagers at jj’s does differently that warrants a tip?
DP
David Pickerign
Dec 26, 2025
2.0
Normally a great place. Today, I waited over 70 minutes for delivery (not a huge deal, Normally 20ish), but the bread is barely cooked, and there was a nice long black hair on my sandwich. Sorry guys, I'm done.
TS
Trevelyan Schneider
Nov 6, 2025
5.0
I should be able to get guts taken out on my toasted sandwich without it being an argument. I understand that they didn’t make the rule, but it’s not that deep. Food was great though! 11/6/25
KJ
Kimberly Johnson
Sep 12, 2025
1.0
4 out of 5 of our sandwiches were wildly incorrect. Also had cheese and mayo added to a sandwich that was supposed to be dairy free. Sandwich pictured came with 1 slice of turkey on the whole thing. Definitely not worth the $44 spent on JUST sandwiches. Save your money - go to the store and buy the ingredients to make your own at home.
AO
Andrew O'Donnell
Sep 10, 2025
5.0
My favorite sub place. Has the best bread in my opinion.