Customers frequently reported extremely slow service, with long wait times in both drive-thru and dine-in.
Food Quality
Food quality was inconsistent, with complaints about undercooked items, incorrect orders, and melted ice cream.
Customer Service
Many reviews highlighted rude and unprofessional staff behavior, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and lack of proper food handling practices.
Overall Experience
Overall, many customers expressed disappointment and frustration, with some stating they would not return.
DA
Daniel Ahlman
Nov 6, 2025
2.0
Ordered a Peanut buster parfait with pecons and the pecons were stale and hard as rocks .My only compliant is if you serve food know your products! Thanks treat me right!
AL
Alexis Lind
Oct 25, 2025
1.0
Very slow service, it took around 25 minutes to get our food. The curds were undercooked and gross, our fries were room temperature at best.
JJ
Jason Jenson
Oct 22, 2025
5.0
Popular place for the students in town. We stopped for ice cream treats. Have heard the other food is great too.
AL
andy lamb
Sep 28, 2025
5.0
Met with couple of very friendly faces tonight and made my puppy’s day by offering her a pup cup! Good to see young people working hard and going the extra mile!
MP
Mitchel Peterson
Sep 20, 2025
1.0
Went through drive through fairly quickly. But when we ordered and got to the window it took about 20 minutes to get our two blizzards, and one completely melted. Along with the employees extremely casual attitude and messy looking interior did not make it appetizing.
It’s a nice place, and the blizzard was good, but I would not recommend right now. As when we left there were +5 cars behind us backed into the kwik trip parking lot
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Menomonie, WI?
Dairy Queen Grill & Chill in Menomonie is open daily from 10:00 AM to 10:00 PM.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes from DQCakes.com at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer services suitable for families with children?
Yes, the location is family-friendly and welcomes children. It also offers high chairs and seating options suitable for families.
Is there seating available at the Dairy Queen Grill & Chill in Menomonie?
Yes, there is both indoor and outdoor seating available, including high chairs for children, ensuring a comfortable dining experience.
Can I order food ahead of time at Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup via their order URL and also take advantage of mobile ordering and rewards through their app.
Is there a drive-thru option at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, the restaurant offers free WiFi for customers' convenience while dining in.
Which nearby places can I visit before or after enjoying a treat at Dairy Queen Grill & Chill?
You can visit Fowler Park, a nearby park perfect for outdoor activities, or stop by the University Bookstore if you're interested in shopping for books and apparel. Both are close to Dairy Queen.
Are there convenient transportation or service locations near Dairy Queen Grill & Chill?
Yes, nearby Kwik Trip stores provide gas, convenience, and liquor services, making it easy to refuel or shop before or after your visit to Dairy Queen.
Is Dairy Queen Grill & Chill near any university facilities?
Dairy Queen Grill & Chill is close to several University of Wisconsin facilities including UW-Stout Campus, the Campus Card Office, and Memorial Student Center, making it a convenient spot for students and staff to grab a meal or treat.