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McDonald's

3.1
(1572 reviews)

Business Details

(262) 251-0800
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
N83w15515 Appleton Ave, Menomonee Falls, WI
53051, United States

Hours

Reviews

3.1
1,572 reviews
5 stars
426
4 stars
328
3 stars
250
2 stars
175
1 star
393

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, regardless of the ordering method.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

The quality of food was inconsistent, with reports of cold, stale, or improperly cooked items.

Cleanliness

While some customers noted clean facilities, others reported poor hygiene and disorganized conditions.
  • TT
    Teri
    Feb 6, 2026
    1.0
    Went inside waited 7 minutes while they getting together, then some guy too the cash drawer to the back. Waited 25 minutes for someone to have a drawer then I ordered and I only had cash, a $50 I I believe it was the manager who said she doesn’t except )50dollar bills. Although the cash drawer was taken. It was absolutely ridiculous that I was waiy30 minutes. I called Germantown in County Line, in Silver Spring they take $59 and was told they could have gone to the safe. I grabbed the $50 out of her hand and left. I have had so many issues with this McDonalds that this. I live only 3 minutes away and I will never ever go back to this McDinalds in Appleton Ave in Menomonee Falls. I will drive a little further to get good customer Service also get fries that are fresh and hot as well as the food. They also greet you with a smile. If I could give a 0 star u would have.
  • PM
    Patti Mesa
    Feb 1, 2026
    5.0
    I had the bacon egg and cheese biscuit and it was so good, that was the first time it wasn't hard. I think they may put them in the microwave but this was fresh
  • MW
    Michael Williams
    Jan 4, 2026
    5.0
    McDonald's atmospheres nice but last time I went there they didn't do my wife's chicken sandwich right
  • MM
    Mrs. F (Mrs.F)
    Jan 4, 2026
    1.0
    Every single time we come our order takes forever today we have been waiting for 20 minutes so far. We have tried the mobile app and doing our drive-through pick up or curbside pick up. We have even tried going into the counter to pick up our order no matter what we do it takes forever. And as a result about half the time the fries are cold and the chicken nuggets are hard. I will say that they’re very consistent in how long it always takes.
  • JM
    John Marty
    Dec 22, 2025
    1.0
    Went to the secondary drive through line, and got skipped by 3 people in the primary line. Saw the sign to pull up to the 1st window if you're hearing impaired, etc. to place an order, so I rolled up to place my order since I was having trouble hearing anyone asking to take my order. Was told sorry for not being noticed, but they can't take orders at the window. Went to the other McDonald's across town and didn't have any problems there, guess I'll just go to that one in the future since they actually have good service.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at N83w15515 Appleton Ave?

McDonald's is open Monday to Wednesday from 5:00 AM to 11:00 PM, Thursday to Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.

Is the McDonald's drive-through available 24/7?

The drive-through is open 5:00 AM to 11:00 PM Monday and Tuesday, open until 4:00 AM Wednesday, operates 24 hours Thursday through Saturday, and 4:00 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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