Jimmy John's

3.3

171 reviews

Business Details

Sandwich Restaurant

Jimmy John's

N 56 W 15560 Silver Spring Dr, Menomonee Falls, WI

53051, United States

Monday10:00 AM - 9:00 PM

Tuesday10:00 AM - 9:00 PM

Wednesday10:00 AM - 9:00 PM

Thursday10:00 AM - 9:00 PM

Friday10:00 AM - 9:00 PM

Saturday10:00 AM - 9:00 PM

Sunday10:00 AM - 9:00 PM

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3.3

171 reviews

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AI-generated from recent customer reviews

Multiple customers reported issues with incorrect orders, including missing ingredients and wrong sandwiches.

While some reviews praised the friendly and attentive staff, others highlighted poor service and unprofessional behavior from employees.

Many customers expressed frustration with long wait times for both in-store orders and deliveries, contradicting the brand's 'freaky fast' promise.

Feedback on food quality was mixed, with some customers enjoying the subs while others complained about insufficient filling and stale bread.

Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.

AE
Alan Eisold
Dec 16, 2025
1.0
Went there for the jimmy johns sandwhich got a bread sandwhich no fillings. corporate says it’s independently owned . Just stay away save your money. 20 bucks for a drink and a sub I want something other then bread sandwhich.
KB
Kelli Butenhof
Dec 9, 2025
1.0
This is a second time IN A ROW, I ordered for pick up to come home and see there is no meat or cheese on my sub! How do you forget the meat???
BB
Bryce Butenhof
Dec 9, 2025
1.0
Ordered 1 sub through the app, the italian night club with peppers. Bag felt really light and when I opened up the sub at home there were only vegetables on it and no meat. How does that even happen??? That was the second time we received no meat on a sub from this location. Will not be returning.
DS
Danielle Stoffel
Aug 27, 2025
5.0
The employees are very kind and attentive. I arrived earlier than my order was ready and planned to wait. When I got there an employee came up and asked my name and they got right to work on my order. Excelled customer service, always satisfied with this location.
AK
Arial Koreen
Aug 26, 2025
5.0
My car broke down, I came in for a soda and to use the restroom. All staff was empathetic without needing to be and even gave me a free soda due to the situation. Truly kind employees. ❤️