Dunkin'

2.8
318 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Menomonee Falls, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
N82 W15272 Appleton Ave, Menomonee Falls, WI
53051, United States

Hours

Reviews

2.8
318 reviews
5 stars
91
4 stars
39
3 stars
26
2 stars
26
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders.

Order Accuracy

Frequent complaints about wrong orders and items being unavailable, leading to customer frustration.

Staffing Issues

Customers noted that the location is often understaffed, resulting in slow service and long wait times.

Product Quality

Mixed reviews on food and drink quality, with some customers enjoying the offerings while others found them unsatisfactory.

Cleanliness

Some reviews mentioned cleanliness and proper inventory management as areas needing improvement.
  • JB
    Jen Bartkowiak
    4 days ago
    1.0
    Went through the drive thru and had a very hard time getting order across to the lady in the store , seemed like order was lost in translation. When we got to window to pay and she went to hand us our drink we told her we ordered a cookie butter cloud late (the drink she had did not come close to what we had ordered) the lady began to argue with us saying she asked us twice what we wanted. I was completely shocked at her behavior she was actually expecting us to just take the drink she thought we ordered and she was scolding us. At this point I was livid and asked her if I was the customer or NOT! This lady in the afternoon is so beyond rude! The early morning girls are amazing. This lady seems to be part of the family that owns this one and possibly the one on pilgrim as I believe she has been rude there as well. So ridiculous.
  • KH
    KariLynn Husslein
    Nov 6, 2025
    1.0
    Bought a cup expecting to receive a free coffee Not here they don’t but they will put into the cup you bought. What’s wrong with that picture. 🤬
  • RD
    Rebecca Dorn
    Oct 28, 2025
    3.0
    Usually I come here in the morning and it's great. Today I came for lunch and it was not. I ordered the $6 meal deal and an order of bagel minis. They forgot the hash browns and my bagel minis were cold. I also asked for salt and pepper packets which were not in the bag. Guess I'll stick to breakfast times only.
  • TS
    Terry Stenstrup
    Oct 8, 2025
    5.0
    The Dunkin in Menomonee Falls is the absolute best! The early morning staff are amazing!!
  • LW
    Lelia Wells
    Aug 25, 2025
    4.0
    Only one person working and she was doing pretty well!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Menomonee Falls, WI?

Dunkin' in Menomonee Falls, WI is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.