Domino's Pizza

Reviews

• LC

  Laura Cole

  5 days ago
  1.0
  Absolutely terrible customer service. From the manager! pizza made incorrectly and we called to ask them to correct it. They said yes. 30 min later we called back for an update and the manager got on and told us that he made it correctly and would not be making it again. When I questioned him, he told me to call tomorrow and talk to another manager because he isn’t going to do anything. Wow.
• LH

  Lauren Hahn

  Nov 17, 2025
  1.0
  Deliver driver (name was actually Karen lol) with Mickey Mouse all over her minivan was super rude. Had me walk all the way to her car instead of bringing it to the door, then shoved the food into my arms and didn't say anything to me after I didn't tip in-person. I had pre-tipped 20% online before she came... hope she feels like the jerk she is!
• KK

  kris

  Oct 20, 2025
  1.0
  I placed the order a few weeks ago for a PAN.Pizza with bacon and mushrooms and they put some other kind of meat on there and refused to remake my order when I called or get me a credit.
• MM

  Mrs. F (Mrs.F)

  Oct 3, 2025
  1.0
  After spending the afternoon at the urgent care at Freodtert with one of our toddler twins I realized I had nothing for dinner. I placed an order at 4:43pm for a delivery that showed 14-22 min as the anticipated delivery time. Our toddlers eat at 5pm and had we known we would have made food or placed a pick up order from another pizza restaurant down the road. We placed pizza and dessert orders for the toddlers and one pizza and wing order for the adults. The tracking app showed the order had not left for more than 45 minutes. By that point our toddlers were losing their minds and we literally were giving them crackers. I finally called and the rude person said over and over they were busy and there was 50% off. I kept trying to clarify if they were offering us 50% off? Because they were busy, he didn't really make sense. But told me to hold then the order was out for delivery. I can see the time to delivery and for the next 20 minutes the delivery time didn't change. We had to fee the kids crackers and summer sausage by that point as they were melting down. We called, again, and tried to explain most the order was for the kids, we already fed them. What are they going to do. Again, please hold. Now he comes back on and states he is going to refund the order plus give us a $10 credit. Which seems appropriate. As no adults have yet eaten I mention again the order still says it is not close. He then says yes, you were the next order but I told her not to come but I am refunding you for the food you didn't get (seriously?) and going to give you a $10 credit for the next time you order and have this same horrible experience. So, in summary. They gave customers 50% off, not us. We placed an order with a approximately 17 min delivery timeframe for adults and toddlers. After 45 minutes they told us it was sort of our fault for placing an order when they had a big promo going but or order was on its way. 30 more minutes later they said the same thing cancelled our order and said they would give us a $10 off coupon in the future for the same experience. Good luck DPZ stock owners, good luck.
• AA

  AMA

  Sep 30, 2025
  1.0
  I had a very disappointing experience at this Domino’s. I placed an order for two chicken dishes and Parmesan Bread Bites. Not only did I have to wait more than 30 minutes past the quoted pickup time, but while I was waiting an employee tried to hand me two completely different customers’ orders on separate occasions. When I asked to speak with the manager, she was dismissive and acted as though my concerns didn’t matter. She gave me the impression that I wasn’t important and that she didn’t care about the poor service. This was one of the worst customer service experiences I’ve had with Domino’s, and I left feeling extremely frustrated.

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