Dairy Queen Grill & Chill

3.9
639 reviews
Get DirectionsCallWebsite

Business Details

N86w16326 Appleton Ave, Menomonee Falls, WI
53051-2943, United States
(262) 255-0701
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
N86w16326 Appleton Ave, Menomonee Falls, WI
53051-2943, United States

Hours

Reviews

3.9
639 reviews
5 stars
291
4 stars
157
3 stars
89
2 stars
30
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed specific items like blizzards and burgers, others complained about food being cold, poorly prepared, or not as expected.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, impacting the overall dining experience.

Management Issues

Customers expressed concerns about management's lack of responsiveness to service issues and employee behavior.

Positive Experiences

Despite the negative feedback, some customers highlighted friendly staff and good food experiences, indicating inconsistency in service.
  • RT
    Roxanne Torres
    4 days ago
    1.0
    Ordered chicken tender basket. Tenders were NOT fat & juicy (as I've gotten from other DQ locations) and the fries were cold (NOT fresh!). VERY DISAPPOINTED!!! 🤮
  • ER
    Eileen Richards
    Oct 25, 2025
    5.0
    Blizzard was nicely filled and mixed well.
  • NS
    Nick Stephen
    Oct 24, 2025
    1.0
    They all laughed and made fun of me never going here again totally unacceptable from such a icon of american fast food.
  • LG
    Lashawn G
    Oct 18, 2025
    1.0
    Horrible!! Im here and the damn kids (are playing) when they should be working. Got my order wrong and laughed and said " oops, sorry"!!!!!! Horrible! Im a general manager for a fast food place and they all woukd be fired!!! The gm should be ashamed of themselves!!! This is insane service! I requested a refund and they acted clueless as to why. Horrible, horrible service. They said the manager "Tracy" wasn't available. Go figure
  • CB
    Christi Branson
    Oct 13, 2025
    5.0
    I have always loved Dairy Queen ever since I was a child! So many great memories!!
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Menomonee Falls offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill during the week?

From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM; on Fridays and Saturdays, it stays open until 9:30 PM; on Sundays, it opens at 11:00 AM and closes at 9:00 PM.