Chipotle Menomonee Falls is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food freshness, portion sizes, and overall quality, with several stating that the food was cold, overcooked, or lacking in flavor.
Service Issues
Numerous reviews highlighted poor service, including mistakes with orders, unhelpful staff, and a lack of attention to customer needs.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food preparation areas, contributing to a negative dining experience.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived stinginess in portion sizes, leading to feelings of being overcharged.
LT
Lee Chang Thao
Dec 5, 2025
1.0
Steak burrito came 2 pieces of steak :(. Why didn’t Chipotle tell me this taking my order
KW
Katie Wanke
Nov 29, 2025
5.0
Lots of employees to help keep everything moving. Good options for dine in or quickly grab for take out.
KP
Kalina Pawlowicz
Nov 26, 2025
1.0
Slowest chipotle experience I’ve ever had, workers restocking food instead of helping customers. Forks were out and took a while to track someone down to help. Good food bad experience.
AA
Arraben
Nov 9, 2025
1.0
To-go orders are left on the back burner. They only care about the people coming to the counter to order. I saw my to-go order just sit on their prep area for 20mins before they bagged it. Need to train their staff to give the same amount of care as they do for the walk in orders. Qudoba is right down the road and they don't charge extra for guac and queso. Will not be coming back.
BG
Brian Gillman
Nov 8, 2025
4.0
Portions were stingier than usual and price has just gotten more and more expensive. Staff was friendly and food is always tasty.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Menomonee Falls?
Chipotle Mexican Grill in Menomonee Falls is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Menomonee Falls offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill in Menomonee Falls located?
It is located at W176n9360 River Crest Dr, Menomonee Falls, WI 53051.
Can I order Chipotle in Menomonee Falls online through an app?
Yes, you can order via the Chipotle app available on the App Store or through their website.
What type of food does Chipotle Mexican Grill in Menomonee Falls serve?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I contact Chipotle Mexican Grill in Menomonee Falls via email?
You can email them at wi.2516.Menomonee@chipotle.com for inquiries.
What nearby restaurants can I visit around Chipotle in Menomonee Falls?
Nearby restaurants include Panera Bread, Noodles & Company, Arby's, Pizza Hut Express, and Starbucks, great options for diverse meal choices before or after visiting Chipotle.
Are there any health or wellness centers close to Chipotle Mexican Grill in Menomonee Falls?
Yes, Stretch Zone and Forefront Dermatology are nearby, offering physical therapy and dermatology services respectively, which you might find useful around your visit.
Where can I find shopping and retail options near Chipotle in Menomonee Falls?
Nearby retail options include Target Store Menomonee-Falls, Ooh La La Accessories for jewelry, and OfficeMax for office supplies and printing services.
Does Chipotle in Menomonee Falls offer catering and gift cards?
Yes, they provide catering services and sell gift cards for your convenience.