Chipotle Mexican Grill

3.9
773 reviews
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About

Mexican Restaurant
Chipotle Menomonee Falls is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
W176n9360 River Crest Dr, Menomonee Falls, WI
53051, United States

Hours

Reviews

3.9
773 reviews
5 stars
400
4 stars
170
3 stars
60
2 stars
46
1 star
97

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, noting they received insufficient amounts of protein and toppings.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables, floors, and food preparation areas.

Service Quality

Feedback indicated inconsistent service quality, with some customers experiencing rude staff and incorrect orders.

Food Quality

Several customers reported poor food quality, including stale ingredients, overcooked items, and unappetizing presentations.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food freshness and service.
  • AA
    Arraben
    Nov 9, 2025
    1.0
    To-go orders are left on the back burner. They only care about the people coming to the counter to order. I saw my to-go order just sit on their prep area for 20mins before they bagged it. Need to train their staff to give the same amount of care as they do for the walk in orders. Qudoba is right down the road and they don't charge extra for guac and queso. Will not be coming back.
  • BG
    Brian Gillman
    Nov 8, 2025
    4.0
    Portions were stingier than usual and price has just gotten more and more expensive. Staff was friendly and food is always tasty.
  • MJ
    Monica Juarez
    Oct 22, 2025
    1.0
    Second time I order online and when I open my order I found there is not enough protein (chicken). I’m not happy with the portions. I feel scammed.
  • SB
    Shelly Baird
    Oct 7, 2025
    5.0
    Clean and quick
  • JL
    JB Lathers
    Sep 16, 2025
    1.0
    ORDERED REG CHIPS AT REGISTER, PAID FOR, NOT IN MY BAG. EASY STUFF. LOCATION HAS FALLEN OFF COMPLETELY IN LAST 6 MONTHS. TERRIBLE SERVICE.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Menomonee Falls?

Chipotle Mexican Grill in Menomonee Falls is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Menomonee Falls offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.