Chipotle Mexican Grill

3.9
777 reviews
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About

Mexican Restaurant
Chipotle Menomonee Falls is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
W176n9360 River Crest Dr, Menomonee Falls, WI
53051, United States

Hours

Reviews

3.9
777 reviews
5 stars
402
4 stars
171
3 stars
60
2 stars
46
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, portion sizes, and overall quality, with several stating that the food was cold, overcooked, or lacking in flavor.

Service Issues

Numerous reviews highlighted poor service, including mistakes with orders, unhelpful staff, and a lack of attention to customer needs.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and food preparation areas, contributing to a negative dining experience.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived stinginess in portion sizes, leading to feelings of being overcharged.
  • LT
    Lee Chang Thao
    Dec 5, 2025
    1.0
    Steak burrito came 2 pieces of steak :(. Why didn’t Chipotle tell me this taking my order
  • KW
    Katie Wanke
    Nov 29, 2025
    5.0
    Lots of employees to help keep everything moving. Good options for dine in or quickly grab for take out.
  • KP
    Kalina Pawlowicz
    Nov 26, 2025
    1.0
    Slowest chipotle experience I’ve ever had, workers restocking food instead of helping customers. Forks were out and took a while to track someone down to help. Good food bad experience.
  • AA
    Arraben
    Nov 9, 2025
    1.0
    To-go orders are left on the back burner. They only care about the people coming to the counter to order. I saw my to-go order just sit on their prep area for 20mins before they bagged it. Need to train their staff to give the same amount of care as they do for the walk in orders. Qudoba is right down the road and they don't charge extra for guac and queso. Will not be coming back.
  • BG
    Brian Gillman
    Nov 8, 2025
    4.0
    Portions were stingier than usual and price has just gotten more and more expensive. Staff was friendly and food is always tasty.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Menomonee Falls?

Chipotle Mexican Grill in Menomonee Falls is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Menomonee Falls offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.