Discover Higher Grounds Coffee, a charming coffee shop in Manitowoc County that delights its customers with a commitment to quality fair trade coffee and a welcoming atmosphere. Whether you order online or walk up to their pick up window at Little Sips Play Café, you'll be treated to a carefully curated selection of beans, expertly roasted and brewed to perfection. Enjoy your cup of coffee in the designated seating area or take it to go. Higher Grounds Coffee is a true celebration of beans and beings, where you can savor the flavors of the world while supporting ethical coffee sourcing practices.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.