Customers frequently reported poor service, including rude staff and long wait times for orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders and food not being fresh.
Cleanliness
The dining area was generally noted as clean, but there were concerns about food handling practices.
Staff Performance
Some staff members received praise for their friendliness and efficiency, while others were criticized for lack of attention and poor customer service.
KI
Kryztal Immastar86
6 days ago
1.0
Went there today and my food was cold
I online ordered my food they forgot my ranch threw my food in my car after waiting 20 min for checked tender and fries!
Three weeks ago I was shorted a chicken tender
Never ever fixed any time I went
SC
Sally Carlson
Jan 1, 2026
5.0
We have eaten here many times and you can always count on it to be clean and have cheerful employees to take your order. Their ice cream birthday cakes are special. Their drive up is great year 'round. My favorite is a vanilla cone dipped in chocolate.
CC
Cora Cowling
Nov 26, 2025
2.0
Food is great I guess, messed up my order. Our waiter seemed to have an attitude and was not very welcome at all.
SH
Sara Hoffmann
Sep 22, 2025
5.0
Good food, clean dining area, pleasent staff, great ice cream treats!
JJ
Jack Judy
Sep 9, 2025
5.0
Only used the drive through for Blizzards, but it was quick and the ice cream was great. Made to perfection.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Manitowoc?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
What types of food and treats does this Dairy Queen location specialize in?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is the Dairy Queen in Manitowoc family-friendly and accessible?
Yes, it welcomes families and children, provides booster seats, high chairs, wheelchair accessibility, and seating.
Can I order online for pickup at this Dairy Queen?
Yes, you can place your order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/10350/.
Does this Dairy Queen location offer free WiFi?
Yes, free WiFi is available for customers at this Dairy Queen Grill & Chill.
Where is Dairy Queen Grill & Chill located in Manitowoc?
It is located at 808 Memorial Dr, Manitowoc, WI 54220-2239, USA.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby attractions include Maritime Beach and Memorial Drive Wayside Beach South for outdoor enjoyment, and West of the Lake Gardens for a botanical experience.
Are there convenient places nearby to refuel or shop while visiting Dairy Queen Grill & Chill?
Yes, you can find BP and Shell gas stations nearby, as well as Lakeshore Mall and CVS Pharmacy for shopping and essentials.
How can nearby services like ATMs or courier centers assist during a visit to Dairy Queen Grill & Chill?
Nearby ATMs like The Exchange Network and LibertyX Bitcoin ATM provide easy access to cash, and the UPS Access Point location offers convenient shipping and delivery services.