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Brand Certified

Arby's

3.9
(536 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4201 Harbor Town Lane, Manitowoc, WI
54220, United States

Hours

Reviews

3.9
536 reviews
5 stars
233
4 stars
138
3 stars
83
2 stars
30
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Mixed reviews on food quality, with some enjoying the classic offerings while others complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions, including sticky floors and dirty restrooms.

Positive Staff Interactions

Some customers praised friendly and helpful staff, particularly during busy times.
  • SL
    Stephanie LoCascio
    Feb 26, 2026
    3.0
    Took forever to get through the drive through when it wasn't busy. I get the first bite of my sandwich and find a strand of hair. Brought the sandwich back in and told the cashier what happened. Looks behind her at the 4 boys working the food area and replies saying they don't have much hair. Now, I'm glad she was nice enough to remake the sandwich herself at no charge. However it shouldn't matter if someone has short hair or long hair, that's not what you say to someone who is dissatisfied with their food. But this was a reminder to me why I don't eat at Arby's.
  • JS
    Jack Skarr
    Feb 9, 2026
    4.0
    Good classic Arby's experience. Friendly staff and the beef was delicious. Keep doing it right Arb!
  • KK
    Karl
    Jan 15, 2026
    3.0
    Our roast beef was overcooked. Person taking our order got upset because we complained about the burnt meat. Had to speak to a manager. We got a refund.
  • BM
    Brett M
    Jan 1, 2026
    1.0
    Absolutely a joke. Waited in the drive thru for 20 minutes for 1 sandwich. Never got my sandwich either because I didn’t have time to wait.
  • JA
    Jo Alcorta
    Nov 7, 2025
    2.0
    Steak nuggets should be taken off menu. They are nothing but dried up pot roast. Not juicy or tender but chewy. Tried the bowl it was.luke warm. The Italian club was a better sandwich. My ARBY'S usually delieves excellent food and service. Staff is always pleasant and friendly. Service is great

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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