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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.3
(132 reviews)

Business Details

527 State St, Madison, WI
53703, United States
(608) 255-0301

About

Sandwich Restaurant

Location

Jimmy John's
527 State St, Madison, WI
53703, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 3:00 AM
Thursday10:00 AM - 3:00 AM
Friday10:00 AM - 3:00 AM
Saturday10:00 AM - 3:00 AM
Sunday10:00 AM - 11:00 PM

Reviews

3.3
132 reviews
5 stars
55
4 stars
14
3 stars
12
2 stars
17
1 star
34
  • LT
    Logan Taylor
    Mar 13, 2026
    5.0
    I always love picking up orders from here. It's almost always ready and if it's not it's usually ready within 2 minutes. Friendly staff and always seems really clean.
  • BF
    Bob La flame
    Dec 7, 2025
    1.0
    0/5. the assistant manager, who i am pretty sure gave me a fake name, told me this store doesn’t do deliveries for cash. i literally order from this store every weekend and pay cash for delivery. when i advised the person of this, i was told that it never happened. so they called me a liar essentially then claimed that there are no delivery bikers at the store. assistant manager should not be a manager at all. the person escalated the situation, offered no real solution, i never got the food, and was disrespected for no reason. don’t eat here.
  • FC
    Frances Carroll
    Oct 20, 2025
    3.0
    (Not super fast - and I say that after having worked at a JJ’s before) they did however know what “jimmy it up” meant and sandwich was 10000x better than subway.
  • FN
    Fred Nickel
    Aug 27, 2024
    5.0
    Not much room to sit down, but the staff is super friendly. There was a slight error in our order, and they went out of their way to fix it. Thanks guys!
  • BS
    Blake S
    Jan 1, 2019
    1.0
    I ordered delivery at 2 AM and waited for about 45 mins and nothing came. They were closing at 3 so I called to check my order and nobody answered the phone. I called for about a half hour or so and still no answer. Finally at 3:15 AM someone answered their phone and said that my order was going to be another 25-30 mins. I told them to just cancel as I’ve already waited almost an hour and a half. The man on the phone didn’t even offer an apology or anything and just said “okay, I’ll cancel your order”. The next day I woke up and it appeared they still tried to deliver my food at 4:15 AM, as I had missed calls from one of their drivers. You really think I still wanted it 2 hours and 15 mins after ordering? I called the store the next day to confirm I was getting my money back as I was charged for this. Again no apology from the worker or no offer of any discount or such on a future order. This is horrible customer service and I will not be ordering from this place anytime soon.

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