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Wingstop

2.9
(610 reviews)

Business Details

1234 Regent St, Madison, WI
53715, United States
(608) 285-9721
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Madison Regent Street. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1234 Regent St, Madison, WI
53715, United States

Hours

Reviews

2.9
610 reviews
5 stars
171
4 stars
111
3 stars
53
2 stars
57
1 star
218

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the wings while others found them overcooked, dry, or lacking flavor.

Customer Service

Numerous complaints about poor customer service, including rude staff, long wait times, and unhelpful responses to issues.

Order Accuracy

Frequent issues with incorrect orders, missing items, and difficulty in resolving these problems.

Delivery Issues

Many customers experienced delays, cancellations, and lack of communication regarding their delivery orders.
  • RK
    Ryan Krause
    2 days ago
    1.0
    Absolutely terrible at takeout. I’ve been sitting here for twenty minutes with no change in sight.
  • RV
    Rohan Vuppalapati
    Feb 9, 2026
    4.0
    Ordered at 5:30, arrived in store for pickup at 6:40 and left the store at 9:00 with my food. I understand that I ordered on Super Bowl Sunday so wait times were expected to be insane, but I consistently saw people who ordered & arrived after me receiving their food before me. However, Joshua did such a good job managing the huge crowd of people and genuinely trying to distribute orders in the best way possible! He checked for my food multiple times once it reached a point where he could recognize that I should've gotten it by then
  • RJ
    Rick Jensen
    Feb 8, 2026
    1.0
    Multiple times order placed for delivery in an hour. Canceled 2.5 hours later with no explanation, and no money back. Had to reverse the charge through my credit card company. Fool me once, shame on me. Fool me twice, shame on you. Fool me three times and that’s a crime.
  • IR
    Ivy Rosinski
    Feb 8, 2026
    2.0
    Takes so long.
  • FM
    Frank Merrill
    Jan 11, 2026
    2.0
    This was the first time I ordered from Wingstop. The staff were excellent and multilingual which seemed to expedite service. However, the wings were terrible. They were overcooked to the point where parts were inedible. I am guessing the staff followed corporate direction. The chicken had no flavor, and the sauce was generic. Even the blue cheese dip tasted watery.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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