Wendy's

3.6
1039 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
633 S. Gammon Road, Madison, WI
53719, United States

Hours

Reviews

3.6
1,039 reviews
5 stars
372
4 stars
252
3 stars
195
2 stars
64
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and bathrooms.

Drive-Thru Issues

The drive-thru service was criticized for being slow and disorganized, with many customers experiencing long wait times and incorrect orders.
  • MK
    Mysteria Kiito
    Dec 21, 2025
    1.0
    Arrived for lunch and found the doors locked for some reason. We got inside because one of the door locks is broken I guess. We assumed the door was just weird but it turns out the lock is busted and the lobby was closed. We had ordered online for dine in and had no indication that the lobby was closed. Had we known we would have gone elsewhere. I wish we had because the food was awful. The french fries were burnt and the food took way too long to be given to us. The employees acted pretty annoyed that we were there. If you're going to close the lobby post a sign! Why the heck was the lobby even closed during lunch to begin with? I got the feeling they just didn't want to work because they weren't treating the drive thru much better.
  • HW
    Hott Rod Walker
    Dec 16, 2025
    3.0
    Cashier wasn't very pleasant felt like she hated her job
  • JG
    Jasmine Gourd
    Dec 14, 2025
    1.0
    Gave me food poisoning
  • LB
    Loyal Boss
    Dec 5, 2025
    5.0
    I ordered a egg and cheese biscuit and it was perfect fresh moist and made with love biscuit was fresh and egg and cheese. I also ordered an egg and cheese mc muffin fresh flavorful and made with love. It’s been along time since I have eaten fast food especially in the morning and it actually worth the money I was spending. Thank you to that chef, team and manager I wish I would have gotten my recipe or the name of the women who served my order. Keep up the service and quality.
  • SP
    Summer Potack
    Dec 2, 2025
    1.0
    Showed up at 12:50am to get an ice cream to satisfy my craving and the employees had all the lights off in the dining area & all of their vehicles started. I went and sat at the drive threw and nobody answered so I pulled up to the door to look at the hours and it said 1am. While I was at the door looking at the hours another customer pulled up into the drive-thru and nobody answered them either. You don't want to work your scheduled hours then sit home!! Useless!

Frequently Asked Questions About Wendy's

Is Gammon Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Gammon Road Wendy's?

The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and Sunday from 6:30 AM to midnight.