Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and bathrooms.
Drive-Thru Issues
The drive-thru service was criticized for being slow and disorganized, with many customers experiencing long wait times and incorrect orders.
MK
Mysteria Kiito
Dec 21, 2025
1.0
Arrived for lunch and found the doors locked for some reason. We got inside because one of the door locks is broken I guess. We assumed the door was just weird but it turns out the lock is busted and the lobby was closed. We had ordered online for dine in and had no indication that the lobby was closed. Had we known we would have gone elsewhere. I wish we had because the food was awful. The french fries were burnt and the food took way too long to be given to us. The employees acted pretty annoyed that we were there. If you're going to close the lobby post a sign! Why the heck was the lobby even closed during lunch to begin with? I got the feeling they just didn't want to work because they weren't treating the drive thru much better.
HW
Hott Rod Walker
Dec 16, 2025
3.0
Cashier wasn't very pleasant felt like she hated her job
JG
Jasmine Gourd
Dec 14, 2025
1.0
Gave me food poisoning
LB
Loyal Boss
Dec 5, 2025
5.0
I ordered a egg and cheese biscuit and it was perfect fresh moist and made with love biscuit was fresh and egg and cheese.
I also ordered an egg and cheese mc muffin fresh flavorful and made with love.
It’s been along time since I have eaten fast food especially in the morning and it actually worth the money I was spending. Thank you to that chef, team and manager I wish I would have gotten my recipe or the name of the women who served my order. Keep up the service and quality.
SP
Summer Potack
Dec 2, 2025
1.0
Showed up at 12:50am to get an ice cream to satisfy my craving and the employees had all the lights off in the dining area & all of their vehicles started. I went and sat at the drive threw and nobody answered so I pulled up to the door to look at the hours and it said 1am. While I was at the door looking at the hours another customer pulled up into the drive-thru and nobody answered them either. You don't want to work your scheduled hours then sit home!! Useless!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Gammon Road Wendy's?
The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and Sunday from 6:30 AM to midnight.
Is Wendy's at 633 S. Gammon Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and how can I check availability?
Delivery is available where offered; check availability by entering your address on the Wendy's app or at order.wendys.com in the delivery search field.
Does Gammon Road Wendy's serve breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides. You can order via the app or website.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact Customer Care via their Contact page or live chat, call (608) 271-8789 for this location, or complete the Wendy’s Customer Satisfaction Survey with your receipt details.
Where can I view the menu and pricing for Wendy's at Gammon Road?
Menu and prices are available at menu.wendys.com or via the mobile app after selecting this location.
Are there nearby places of interest around Wendy's at 633 S. Gammon Road?
Nearby places include Facility Pros for cleaning services, Blue Rhino Propane Exchange, and bp America gas station, which might be convenient stops before or after your visit to Wendy's.
Is there a nearby restaurant where I can try other cuisines near Wendy's Gammon Road?
Yes, Chang Jiang, a Chinese restaurant and fast-food spot, is close by if you're interested in variety after your Wendy's visit.
Are there any retail or service shops near Wendy's on Gammon Road that customers might find useful?
Yes, nearby retail and service shops include Verizon for mobile phones, Betty Bling Consignment Boutique for vintage items, and Thriveworks Counseling Madison for health services.