Wendy's

3.3
1168 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3910 Washington Ave, Madison, WI
53704, United States

Hours

Reviews

3.3
1,168 reviews
5 stars
371
4 stars
241
3 stars
194
2 stars
110
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.

Food Quality

Numerous reviews mentioned cold, old, or poorly prepared food, with some customers receiving incorrect orders.

Cleanliness

The restaurant was noted to be clean in some instances, but there were also complaints about dirty tables and unsanitary conditions.

Service Speed

Customers frequently experienced long wait times, both in the drive-thru and inside the restaurant.

Positive Experiences

A few customers highlighted positive interactions with specific staff members who provided good service and made their experience enjoyable.
  • DC
    Darren Crispin
    Nov 8, 2025
    2.0
    As much as I hate leaving a bad review i have to put this out. I went thru the drive up and ordered a Dave's double combo. Dave's Double comes with Cheese l,Tomato . Onions and lettuce. The person asked me if I wanted cheese, hello that's standard on a Dave's double. I got home and it didn't have any Cheese Tomato Onions or Lettuce. Very disappointed
  • CM
    Carl Miller
    Nov 4, 2025
    5.0
    Food was good
  • AA
    allie
    Nov 4, 2025
    5.0
    One of the best fast foods in my opinion
  • KR
    King Of Reapers
    Oct 11, 2025
    4.0
    Quiet open view dinning area.
  • CS
    Caitlin Simmonds
    Oct 3, 2025
    1.0
    DO NOT GO TO THIS WENDY'S!! The service is terribly slow, and rude. Even the customers are rude. This is supposed to be fast food, but they make me late for lunch.

Frequently Asked Questions About Wendy's

Is East Washington Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.