Brand Certified
Wendy's
3.3(1180 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
3910 Washington Ave, Madison, WI
53704, United States
Certified by Wendy's • Feb 22, 2026
(608) 244-1999
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/wi/madison/3910-washington-ave
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.3
1,180 reviews
5 stars
370
4 stars
243
3 stars
196
2 stars
111
1 star
260
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and long wait times.
Food Quality
While some customers enjoyed the food, many reported receiving cold, stale, or incorrect orders, leading to dissatisfaction.
Cleanliness
The restaurant was noted to be clean in some instances, but there were also complaints about the need for better maintenance and cleanliness in the dining area.
Customer Experience
Several customers shared negative experiences regarding the overall atmosphere and treatment received, suggesting a lack of care from staff.
- GSgursio preet singhFeb 17, 20261.0Super slow and staff is so rude. Hate this place forever.
- CCChopsaw Big CountryFeb 15, 20263.0Spicy chicken nuggets are our late night go to, and there open late too.
- BRBurton RundeFeb 13, 20261.0After getting the initial "we'll be with you shortly", I sat at the drive thru speaker for 5 minutes (from 1:10 - 1:15pm on 2/13). Very few cars in the lot and one car sitting at the pickup window the whole time. I just left.
- MLmelanie lincolnJan 6, 20262.0The lady in the drive through was very rude impatient and very pushy didn’t like her attitude won’t be coming to this Wendy ever again
- SMShawn MartinJan 6, 20261.0U know I let go the lady's attitude and wasn't gonna write a review but people need to know. And how can u tell me she didn't see this when she put it in there anyways they need real people who care about there job and respect there customers.Everytime we go there the food is either not correct missing something or the people are just rude I got greated with a lady that was obviously miserable cuz she's working there she scans my code I keep my phone next to me with it open cuz I know they don't scan correctly well after she scans it she says let me see it again it didn't work keep it accessible and I already knew this so for her to be rude and say this to me in a rude voice with her attitude already messed up I ask for ketchup she gives me it but anyways the reason I'm writing this is cuz I wasent gonna go there cuz Everytime it's wrong and they get rude with u but I had free fires so I decided to but once again get a person who's rude and upset Everytime I go there so if u want good food I suggest going to the one at 2858 Fish Hatchery Rd, Fitchburg, WI 53713 cuz not only are they nice and great there customers nice but there very polite and the food omg taste way better cuz they actually care surprisingly I just dont want someone going here with there family and expecting it to be like all the other Wendy's cuz it's not these people don't care and never will so go to Chick-fil-A if u want good food or the one in Fitchburg don't waste your money or your time here cuz it's been years and it's still the same
Frequently Asked Questions About Wendy's
Is East Washington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 3910 Washington Ave, Madison, WI?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 11:00 PM, and on Friday and Saturday from 6:30 AM to midnight.
Does this Wendy's location serve breakfast and what meal times are available?
Yes, this Wendy's serves breakfast, lunch, and dinner. You can order breakfast items like combos and sandwiches via the app or website.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout. You can order through their app or website by selecting this location.
What payment methods are accepted at Wendy's 3910 Washington Ave?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact the Wendy's at 3910 Washington Ave for questions or feedback?
You can call (608) 244-1999 or reach the Customer Care team via Live Chat or their website contact page. Feedback can also be submitted through their Customer Satisfaction Survey.
Where is the Wendy's at 3910 Washington Ave located?
It is located at 3910 Washington Ave, Madison, WI 53704, USA.
Are there any nearby clothing stores where I can shop after visiting Wendy's?
Yes, the Men's Wearhouse clothing store is nearby, offering men's clothing and shopping options for your convenience after your meal.
Is there a place nearby where I can print documents or ship packages after visiting Wendy's?
Yes, FedEx Office Print & Ship Center and FedEx Office are close by for your printing and shipping needs.
What hotels are near Wendy's at 3910 Washington Ave if I need accommodation?
Howard Johnson Plaza Hotel Madison and Howard Johnson Plaza by Wyndham Madison are nearby hotels for your stay.
Are there other dining options nearby Wendy's at 3910 Washington Ave?
Yes, nearby dining options include Vaquero Mexican Grill, Einstein Bros. Bagels, Sumo Steakhouse & Sushi Bar, Old Country Buffet, and HomeTown Buffet.
Brand Certified Facts from Wendy's
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Certified February 22, 2026Yext Knowledge Graph
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