Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.
Food Quality
Numerous reviews mentioned cold, old, or poorly prepared food, with some customers receiving incorrect orders.
Cleanliness
The restaurant was noted to be clean in some instances, but there were also complaints about dirty tables and unsanitary conditions.
Service Speed
Customers frequently experienced long wait times, both in the drive-thru and inside the restaurant.
Positive Experiences
A few customers highlighted positive interactions with specific staff members who provided good service and made their experience enjoyable.
DC
Darren Crispin
Nov 8, 2025
2.0
As much as I hate leaving a bad review i have to put this out. I went thru the drive up and ordered a Dave's double combo. Dave's Double comes with Cheese l,Tomato . Onions and lettuce. The person asked me if I wanted cheese, hello that's standard on a Dave's double. I got home and it didn't have any Cheese Tomato Onions or Lettuce. Very disappointed
CM
Carl Miller
Nov 4, 2025
5.0
Food was good
AA
allie
Nov 4, 2025
5.0
One of the best fast foods in my opinion
KR
King Of Reapers
Oct 11, 2025
4.0
Quiet open view dinning area.
CS
Caitlin Simmonds
Oct 3, 2025
1.0
DO NOT GO TO THIS WENDY'S!! The service is terribly slow, and rude. Even the customers are rude. This is supposed to be fast food, but they make me late for lunch.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Madison, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Madison, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (608) 244-1999.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does East Washington Wendy’s serve breakfast?
Yes, this Wendy’s location in Madison, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 3910 Washington Ave, Madison, WI?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 11:00 PM, and on Friday and Saturday from 6:30 AM to midnight.
Does this Wendy's location serve breakfast and what meal times are available?
Yes, this Wendy's serves breakfast, lunch, and dinner. You can order breakfast items like combos and sandwiches via the app or website.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout. You can order through their app or website by selecting this location.
What payment methods are accepted at Wendy's 3910 Washington Ave?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact the Wendy's at 3910 Washington Ave for questions or feedback?
You can call (608) 244-1999 or reach the Customer Care team via Live Chat or their website contact page. Feedback can also be submitted through their Customer Satisfaction Survey.
Where is the Wendy's at 3910 Washington Ave located?
It is located at 3910 Washington Ave, Madison, WI 53704, USA.
Are there any nearby clothing stores where I can shop after visiting Wendy's?
Yes, the Men's Wearhouse clothing store is nearby, offering men's clothing and shopping options for your convenience after your meal.
Is there a place nearby where I can print documents or ship packages after visiting Wendy's?
Yes, FedEx Office Print & Ship Center and FedEx Office are close by for your printing and shipping needs.
What hotels are near Wendy's at 3910 Washington Ave if I need accommodation?
Howard Johnson Plaza Hotel Madison and Howard Johnson Plaza by Wyndham Madison are nearby hotels for your stay.
Are there other dining options nearby Wendy's at 3910 Washington Ave?
Yes, nearby dining options include Vaquero Mexican Grill, Einstein Bros. Bagels, Sumo Steakhouse & Sushi Bar, Old Country Buffet, and HomeTown Buffet.