Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,436 reviews
5 stars
564
4 stars
406
3 stars
223
2 stars
100
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions with management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication from staff.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better cleaning practices.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold or old items being served.
Wait Times
Customers frequently reported long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
- EMEsther MooreJan 6, 20265.0It's been awhile! The hot chili was good
- BCBen C.Jan 2, 20264.0Drive thru experience. Nice staff and great food
- PDPaul DonovanDec 6, 20255.0Great Customer Service and Food
- KGkeith greenNov 6, 20252.0I normally go to this location and don’t have too many issues. However this evening was not the case. I decided to stop here to pick up dinner for my kids. I saw they had chicken tenders and was excited to try them and have my oldest try as well. I ordered a 4 piece meal and a plain single cheeseburger. My total came to $18 which I thought was a little steep. I’m going to assume I got charged extra because of the “peak hrs” however there were only 2 other people in front of me and no one behind me. I got past the sticker shock and drove home. When I open up the bag to give my oldest his tenders and my youngest his burger; to my surprise I found there were no fries. So I walked away spending Five Guy Prices for 4 slightly overcooked chicken tenders and a single patty burger and a Fanta………
- CCCarol cressOct 26, 20252.0When you have someone at the counter that doesn't speak English it's really hard to order food and came back the next day and after standing at the counter for 10 minutes and still haven't been waited on it left and went somewhere else to eat, food was really good but the service is really bad
Frequently Asked Questions About Wendy's
Is Stoughton Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Stoughton Road?
The drive-thru is open Monday through Saturday from 5:30 AM to 2:00 AM, and on Sunday from 5:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's in Madison, WI. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery or takeout?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available. You can order online via their website or mobile app.
How can I provide feedback about my experience at this Wendy's?
You can provide feedback to Wendy's Customer Care through live chat or phone at 888-624-8140, visit their Contact page, or fill out a Customer Satisfaction Survey referencing your receipt details.
What payment methods does Wendy's accept at this location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a Wendy's app for ordering food?
Yes, you can download the Wendy's app from the Apple App Store or use the quick link provided for fast ordering.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition/allergen details are available on the Wendy's website and mobile app. Prices vary slightly by location.
What nearby places could I visit before or after dining at Wendy's on Stoughton Road?
Nearby places include Madison Axe for bowling and drinks, Starbucks for coffee, and Red Rooster Bar and Grill for live music and dining.
How can nearby locations like BP gas station or 7-Eleven benefit me when visiting Wendy's?
If you need to fuel up or grab convenience items, BP gas station and 7-Eleven are close by, making it easy to combine errands with your visit to Wendy's.
Are there nearby automotive services around Wendy's on Stoughton Road?
Yes, several automotive repair and service shops are nearby including Maaco Collision Repair & Auto Painting, Premier Auto, and Badger City Auto Sales & Service.