Taco Bell

3.5
1049 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 698 S. Whitney Way in Madison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
698 S. Whitney Way, Madison, WI
53719, United States

Hours

Reviews

3.5
1,049 reviews
5 stars
370
4 stars
252
3 stars
168
2 stars
80
1 star
179

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly during late-night visits.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and unprofessionalism.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold food and underfilled items, but some praised fresh and hot meals.

Cleanliness

The location received positive remarks for cleanliness, being noted as one of the cleanest Taco Bells by multiple customers.

AI Ordering Issues

Customers expressed frustration with the new AI ordering system, citing it as ineffective and causing order errors.
  • JG
    Jacob Glessing
    Nov 10, 2025
    5.0
    While I ate my lunch, an employee walked around 3 times to pick up wrappers people left behind and trays. I've never witnessed this at any Taco Bell before. The friendliness of the staff was something I rarely get from other locations. This is definitely my preferred location and belive other locations should be trained by the management of this location. Outstanding friendliness, cleanliness, food quality, speed of service.
  • PL
    Penny LC
    Oct 14, 2025
    5.0
    Yo quiero taco bell (this one has the lower prices than most others
  • PR
    Patel Rutu
    Sep 11, 2025
    5.0
    Best tacobell in madison. This was my first time visiting. Everyone was so welcoming and made my order perfect with all the toppings. Two lady served my burrito did perfect job in preparing my food and served with happiness. Loved this place.
  • SF
    Shaun Falk
    Aug 29, 2025
    1.0
    Every darn time I order drive thru here, they forget items. Seriously, learn to count and give people what they ordered.
  • JN
    Jeziel Negron
    Aug 26, 2025
    5.0
    Haven't had any problems yet

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on S. Whitney Way in Madison?

The drive-through at Taco Bell on 698 S. Whitney Way in Madison is open daily from 7:00 AM to 2:00 AM.

What types of food and specialties can I find at this Taco Bell location?

This Taco Bell location offers classic tacos, burritos, specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch, as well as combos and Dollar Cravings.