Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 698 S. Whitney Way in Madison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with incorrect orders and missing items, particularly during late-night visits.
Customer Service
Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and unprofessionalism.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold food and underfilled items, but some praised fresh and hot meals.
Cleanliness
The location received positive remarks for cleanliness, being noted as one of the cleanest Taco Bells by multiple customers.
AI Ordering Issues
Customers expressed frustration with the new AI ordering system, citing it as ineffective and causing order errors.
JG
Jacob Glessing
Nov 10, 2025
5.0
While I ate my lunch, an employee walked around 3 times to pick up wrappers people left behind and trays.
I've never witnessed this at any Taco Bell before.
The friendliness of the staff was something I rarely get from other locations.
This is definitely my preferred location and belive other locations should be trained by the management of this location.
Outstanding friendliness, cleanliness, food quality, speed of service.
PL
Penny LC
Oct 14, 2025
5.0
Yo quiero taco bell (this one has the lower prices than most others
PR
Patel Rutu
Sep 11, 2025
5.0
Best tacobell in madison. This was my first time visiting. Everyone was so welcoming and made my order perfect with all the toppings. Two lady served my burrito did perfect job in preparing my food and served with happiness. Loved this place.
SF
Shaun Falk
Aug 29, 2025
1.0
Every darn time I order drive thru here, they forget items. Seriously, learn to count and give people what they ordered.
What are the drive-through hours at Taco Bell on S. Whitney Way in Madison?
The drive-through at Taco Bell on 698 S. Whitney Way in Madison is open daily from 7:00 AM to 2:00 AM.
What types of food and specialties can I find at this Taco Bell location?
This Taco Bell location offers classic tacos, burritos, specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch, as well as combos and Dollar Cravings.
Does Taco Bell on S. Whitney Way offer online ordering and delivery options?
Yes, you can order ahead online or on the mobile app for pickup or delivery from this Taco Bell location.
What payment methods are accepted at this Taco Bell?
This Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell location serve breakfast and offer late-night dining?
Yes, it serves breakfast and stays open late, from 7:00 AM until 2:00 AM every day.
Is seating available for dine-in customers at Taco Bell on S. Whitney Way?
Yes, this location offers seating for dine-in customers.
What are some nearby restaurants to Taco Bell on S. Whitney Way where I could visit before or after dining?
Nearby restaurants include Takara Sushi Station (Japanese and sushi), Laredo's (Tex-Mex), Nonno's Ristorante Italiano (Italian), Viet Kitchen (Vietnamese), and Cafe Maya (cafe).
Are there convenient transit or service options near Taco Bell on S. Whitney Way?
Nearby you can find a Mobil gas station for fuel and convenience needs and the CoinGenie Bitcoin ATM for quick transactions.
What nearby health and wellness services are available close to Taco Bell on S. Whitney Way?
Close to Taco Bell, you can find optometrists like Dr. Lynda Enemuoh, O.D. and Wisconsin Vision, as well as hearing aid services such as Serigs Hearing Aid Service Ltd and Beltone Hearing Aid Center.
How can customers find Taco Bell at 698 S. Whitney Way when visiting local Madison attractions?
Taco Bell is located near popular local spots such as Vintage Brewing Co. and J T Whitney’s Pub & Brewery, making it convenient for a quick meal or snack before or after visiting these attractions.