Taco Bell

3.6
744 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4120 E Washington Ave in Madison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4120 E Washington Ave, Madison, WI
53704, United States

Hours

Reviews

3.6
744 reviews
5 stars
315
4 stars
145
3 stars
98
2 stars
40
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; some employees are praised for their kindness and efficiency, while others are criticized for rudeness and poor communication.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

While some customers enjoyed the food and found it fresh, others complained about cold, poorly prepared, or unsatisfactory meals.

Service Speed

There are frequent mentions of slow service, particularly during busy times, with some customers experiencing long waits for their orders.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and issues with the overall cleanliness of the location.
  • JD
    Jeffrey Davis
    2 days ago
    1.0
    I went to this location to order my usual and thought there was a mistake when they told me it was double the price as the location a couple miles away. I checked the app and sure enough they actually charged double. When I addressed this concern and asked for a price match, the woman in the drive-through was rude and would not even speak to me about it. She said, so you don’t want it then? And shut the window on me. I informed her that I would be writing this Google review.Do not buy here, overcharging us with no rationale!
  • CZ
    Chris Zel
    Nov 8, 2025
    5.0
    Drive thru man was exceptionally kind and articulate. A superstar!
  • BW
    Ben Wilson
    Nov 6, 2025
    1.0
    Placed an order online. When we went to pick it up they had already given it away to someone else. They then refused to remake the order and said we have to pay replace the order and pay for it.
  • LB
    Lupe Bon
    Oct 20, 2025
    2.0
    I don’t know who the manager was today but he needs to let other people talk to the customers. I waited 20min for my food and it was sitting by the drive window. All because no one but the manager would come up and speak to me. Cold food with barely any meat! Yall ruined our Taco Bell night 😂.
  • AG
    Andrew Grafton
    Oct 8, 2025
    5.0
    This is actually one of greatest Taco Bells I've ever been to! Every single member of staff is incredibly kind and enthusiastic. I had a short conversation with an employee about how Mondays are his favorite day because you never know what others are going through, and this was really introspective for a Monday at noon at a Tacobell.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 4120 E Washington Ave, Madison?

Taco Bell is open every day from 9:00 AM to 4:00 AM.

Does this Taco Bell location offer a drive-through service?

Yes, the Taco Bell at 4120 E Washington Ave has a drive-through open daily from 9:00 AM to 4:00 AM.