Taco Bell

3.1
1098 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 421 Commerce Drive in Madison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
421 Commerce Drive, Madison, WI
53719, United States

Hours

Reviews

3.1
1,098 reviews
5 stars
322
4 stars
204
3 stars
153
2 stars
92
1 star
327

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting positive interactions and quick service.

Order Accuracy

Numerous reviews indicated issues with incorrect orders, with customers frequently receiving the wrong items or modifications not being honored.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or poorly prepared items.

Cleanliness

Several reviews noted that the restaurant was clean and well-maintained, contributing to a positive dining experience.

Management Issues

Some customers expressed concerns about management and staff behavior, citing rudeness and lack of professionalism in certain interactions.
  • CR
    Chris Richardson
    Nov 11, 2025
    1.0
    I decided to treat me and a friend to tacos for dinner 30$ later and neither them or me are full Arby's is honestly better get a Gyro for 7$ and IT IS FULL OF MEAT not overwhelmed by lettuce and cheese with barely any meat
  • CB
    Chad Busch
    Nov 2, 2025
    2.0
    We went to our local Taco Bell and sad to say I won't be going back... 1st, 6 employees standing around listening to rap music louder than the music playing in the dining room. 2nd, took way to long to learn how to order from the help yourself kiosk 😬🧐 3rd the cinnamon twist had no cinnamon πŸ€”πŸ˜”. 4th the atmosphere was cold and not at all inviting. 5th the Pepsi machine was spitting out cherry Pepsi out the regular Pepsi πŸ™„πŸ€”. 6th what like $26 for two meals.....πŸ€”πŸ™„πŸ˜¬πŸ˜΅β€πŸ’«
  • BW
    Blaine Wieneke
    Nov 1, 2025
    1.0
    How atrocious! I show up at 1:35 a.m. And they tell me they're out of beef, chicken and steak. And I asked if they're open or they're closed even though they close at 2:00 a.m.. they said it takes 15 minutes to heat up everything so they are closing. I said I'm not in a hurry and I can wait. Then. They say it takes 30 minutes to heat up everything. So I asked him which one is it? 15 or 30 minutes? They're saying they were too busy and so they want to close early. I have three different people yelling at me over asking basic questions that they were closing. Ownership needs to step in badly
  • AD
    Alexandra Dambach
    Oct 25, 2025
    5.0
    Been here many times and the staff are always genuinely the most pleasant people. Not sure why this location has a low rating, I’ve always been happy to be here and would choose this location over another, closer one any time.
  • MW
    Mari Weix
    Oct 23, 2025
    5.0
    The Taco Bell on Commerce is truly the best! The staff are incredibly kind, friendly, and always make you feel welcome. Their positive energy and great attitude make every visit enjoyable. I highly recommend stopping by you won’t be disappointed! This team makes it one of the best Taco Bells around.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at this Taco Bell location?

The drive-through is open every day from 7:00 AM to 2:00 AM.

Where is this Taco Bell located?

This Taco Bell is located at 421 Commerce Drive, Madison, WI 53719, USA.