Taco Bell

3.4
1321 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3002 E Washington Ave in Madison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3002 E Washington Ave, Madison, WI
53704, United States

Hours

Reviews

3.4
1,321 reviews
5 stars
427
4 stars
287
3 stars
227
2 stars
94
1 star
286

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and disrespectful behavior from staff, with multiple instances of orders being mishandled or ignored.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and failure to follow customization requests.

Food Quality

Customers expressed dissatisfaction with food quality, noting issues such as cold items, poorly prepared food, and inconsistent portion sizes.

Wait Times

Numerous reviews mentioned excessively long wait times, both in the drive-thru and for mobile orders, leading to frustration among customers.

Cleanliness

Several customers commented on the cleanliness of the location, with reports of dirty dining areas and unsanitary conditions.
  • NH
    Nicholas Helser
    1 day ago
    1.0
    Worst TB in Madison; unprofessional, slow, order is always wrong. Go 4 minutes down E Wash and hit the other one
  • AH
    Alex H
    5 days ago
    5.0
    One of my orders was done incorrectly due to an item shortage a while back; they made it as well as they could and let me know they could remake it once everything was back in stock. They remade it today and James is one of the best managers out there. Made me feel super welcome.
  • OO
    Obeyminininja
    Nov 16, 2025
    1.0
    waited at a table for 10 minutes without our food, went up and they had it "ready" without saying anything. got wrong food and it felt like it was from yesterday
  • TD
    Taylor Dougherty
    Nov 7, 2025
    5.0
    I normally hit this place up at night after getting off work and just wanted to give a big shout out to Tony who was working drive thru right along with the rest of the workers on 11/7/25 at 12:10am. Always friendly and the food is always cooked and well packaged Thanks guys ✌️
  • MI
    Mackenzie Isabelle
    Nov 4, 2025
    1.0
    employee cussed and muttered under his breath before slamming the door in my face instead of just telling me they couldn’t accept my form of payment, what I assume was his manager had to tell me I needed to pay another way and the employee continued to be rude despite my attempts at being polite. At least my food was correct

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 3002 E Washington Ave, Madison?

The drive-through is open daily from 7:00 AM to 2:00 AM.

What types of payment does this Taco Bell accept?

Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.