Location.com logo
Brand Certified

Subway

4.3
(216 reviews)

Business Details

652 N Highpoint Rd, Madison, WI
53717, United States
(608) 829-2009
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Madison Subway® Restaurant at 652 N Highpoint Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
652 N Highpoint Rd, Madison, WI
53717, United States

Hours

Reviews

4.3
216 reviews
5 stars
138
4 stars
40
3 stars
19
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, welcoming, and attentive, creating a positive dining experience.

Cleanliness

The restaurant is frequently noted for its cleanliness, including well-maintained tables and restrooms.

Order Issues

Several reviews highlighted problems with order fulfillment, particularly with pickup orders not being prioritized and delays in service.

Food Quality

Customers generally enjoyed the food quality, with specific mentions of fresh ingredients and well-made sandwiches.

Staff Behavior

While many staff members received positive feedback, there were complaints about rude behavior from some employees, impacting the overall experience.
  • SP
    Semia Pov
    Feb 17, 2026
    5.0
    Went in and staff was so welcoming! 💕 Very clean. I will not hesitate to drive to this subway because it’s the best ‼️
  • DL
    Dylan Lund
    Nov 18, 2025
    5.0
    Like any chain, they are a lot of options in the area. This is the Subway I'll go to. It's a little further out of the way for me, but the customer service makes it worth it. Thank you for that.
  • NL
    Nick Lutes
    Oct 12, 2025
    1.0
    Ordered a pickup order using the app with a pickup time of 5:30 PM. I arrived promptly to pick up my order and was informed that I needed to wait for the employee who refused to provide his name or wear a name tag informed me I would have to wait for the other 5 people who “were there before me.” This is despite my order being placed around 5pm with a pickup time of 5:30 PM. The employee then refused to prioritize the order ahead and left the restaurant for several minutes for a ‘break.’ My order was not ready until nearly 6pm. Crazy that it takes an hour to make 2 subs!
  • ES
    Erin Stouffer
    Oct 12, 2025
    1.0
    Ordered ahead app said a time. Go there and I get told it is not started and I have to wait for the other orders ahead of me (these are walk ins). Waited 45 minutes after the time it told me it would be ready. Wouldn’t order ahead orders be prioritized? Was told I could not cancel order. Worker purposely was trying to ignore me and then went to bathroom break even though “he was very busy”
  • BC
    Bryan C
    Oct 8, 2025
    5.0
    Out of all the Subways in the Madison area,This one is one of the best. Clean tables,Employees always clean the tables when someone is done using them,Clean restrooms,Great Employees,Great selection of chips,cookies,subs,drinks.

Frequently Asked Questions About Subway

What is the address of the Madison Subway® Restaurant?

The Madison Subway® Restaurant is located at 652 N Highpoint Rd, The Madison Shopping Ctr, Madison, WI 53717.

What are the operating hours of this Subway location?

Monday to Friday from 7:30 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM. Note holiday hours may vary.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: