Subway

3.8
215 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Madison Subway® Restaurant at 4416 Pflaum Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4416 Pflaum Road, Madison, WI
53716, United States

Hours

Reviews

3.8
215 reviews
5 stars
92
4 stars
59
3 stars
25
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of complaints.

Food Quality

Food quality is generally consistent, but some customers reported issues with incorrect orders and unsatisfactory food preparation.

Cleanliness

The store is frequently noted for its cleanliness, though some customers raised concerns about unsanitary practices, particularly regarding bathroom access.

Online Ordering

Online ordering experiences vary; some customers had issues with order accuracy and delays, while others found their orders ready on time.

Coupon Acceptance

Many customers expressed frustration over the location's refusal to accept corporate coupons, leading to dissatisfaction and loss of business.
  • AW
    alizae Walker
    6 days ago
    1.0
    First of all I don't do this But today I decided It's about time I say something....I ordered a sub meal with 12 cookies 6 chocolate and 6 oatmeal They came all in 1 container Not a big deal But after eating I am watching a movie and grab a cookie take a bite and felt Hard piece I'm thinking maybe A chunk of chocolate I turn the light on and See I am Eat a White macdamian nut cookies and I'm allergic to nuts!!!!!!!! In the box is 4 oatmeal raisin 2 nut Cookies and the rest chocolate......What Is really going on Nuts are the most common allergy So why would you not reach out to me or tell me that When I called you about my order before even making my order????? This is unacceptable I just paid 29 dollars After delivery and tip...I need answers & My refund immediately..
  • MK
    Matt Kalkhoff
    Sep 3, 2025
    1.0
    Ordered online then headed to the store. They cancelled my order 6 minutes after I ordered while I was driving to the store.
  • BN
    Beth Ellen Nash
    Aug 1, 2025
    4.0
    Very few tables at all. Didn't love that the only table not in the sun was in the middle of an otherwise wide open area between the counter, drinks, and door.
  • CC
    Carlos Castro
    Jul 3, 2025
    5.0
    The food was amazing, and Tanya was the best, she was patient with our food, she grabbed pickles by accident, but she saw her mistake before she put them on the sandwich, she was kind and polite the whole time we were here, 100% recommended
  • AG
    Alexis G
    Jun 17, 2025
    1.0
    If I could leave 0 stars I would. Never pick up the phone, horrible customer service. I got charged and they never even made my pick up order. Won’t pick up the phone after 10+ times calling.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 4416 Pflaum Road in Madison, WI?

Subway at 4416 Pflaum Road is open Monday to Friday from 8:00 AM to 9:00 PM, and on Saturday and Sunday from 9:00 AM to 7:00 PM.

Does this Subway location offer delivery and pickup services?

Yes, this Subway offers both in-store pickup and delivery services for your convenience.