Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,850 reviews
5 stars
737
4 stars
440
3 stars
218
2 stars
145
1 star
310
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times for orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment with incorrect orders, missing items, and overall quality.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Staff Attitude
Feedback indicated that staff members often appeared indifferent or unfriendly, impacting customer satisfaction.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
- KLKathy LonielloNov 12, 20252.0Order taker was very slow. We ordered 1 sandwich at 1:15pm, not busy at that time. Observed the kitchen staff have literally no sense of urgency whatsoever. It took 30 minutes to get 1 sandwich. We had to take it with us so that we were not late for a doctor appointment. Talked to other customers who had the same problem. We had dinner at Olive Gardens the same night, ordered 2 drinks, salad, an appetizer and 2 dinners. All of it was delivered in about 20 minutes. Panera is going to lose a lot of business if they don’t correct the wait times for ordering and getting food out of the kitchen at the Madison east location.
- USURA General ServicesNov 11, 20255.0O really liked! The sandwich was delicious
- BMBillie MoyerNov 4, 20251.0Wow! I ordered delivery and this Bread is so stale I can't bite it! Wth!? Bread is in your name, you'd think it'd at least be edible.
- ABAhmed BenGhatnshOct 26, 20253.0I have an exam in Madison, I was looking for place to have a coffee in, this was the only one I found close to the place where I live. Coffee it wasn't that much great less than normal. I had peice of 🍰 it was also average. For me as some one went through different coffee shops in my whole entire life ,this place below than average. They need to work more in the coffee they should introduce espresso machine like Rancilio.
- GFGrace FarringtonOct 25, 20251.0This is the THIRD time that I have waited almost 45 minutes in line for my order to even be taken. They kept saying “i’ll tell you when i’m ready” no apologies for making us wait. We also got cut off by the rapid pick up people. By the time we got our food half the order was wrong, and our food was freezing cold. We got in the drive through up to the ordering microphone at 11:56, and finally got our order taking at 12:44. We then sat at the window with nobody coming to take our payment or give us food for another 12 minutes. I was so frustrated. If there was a way for me to pull out of the panera drive true and leave, I would have. I will not be returning to this panera again.
Frequently Asked Questions About Panera Bread
Does Panera Bread Madison accept reservations?
No, Panera Bread Madison does not accept reservations.
What are the operating hours for Panera Bread Madison?
Panera Bread Madison is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
What meals are served at Panera Bread Madison?
Panera Bread Madison serves breakfast, lunch, brunch, and dinner.
Can I order delivery from Panera Bread Madison?
Yes, Panera Bread Madison offers delivery service from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread Madison have a drive-thru and pick-up options?
Yes, Panera Bread Madison has a drive-thru and offers rapid pick-up, but does not offer curbside pickup.
What types of payment does Panera Bread Madison accept?
Panera Bread Madison accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there free Wi-Fi available at Panera Bread Madison?
Yes, Panera Bread Madison offers complimentary Wi-Fi for customers.
What are some points of interest near Panera Bread Madison?
Nearby places include Hooters, Senior Helpers of Madison, Wisconsin, BMO Harris Bank, Dave's Hot Chicken, and Furniture Row, which offer dining, health services, banking, and retail options near Panera Bread.
How can nearby transit and amenities help me when visiting Panera Bread Madison?
Nearby amenities like BMO Harris Bank and Senior Helpers provide convenient services, and dining options like Hooters and Dave's Hot Chicken offer alternative meals before or after your visit to Panera Bread.
Are there any popular food options near Panera Bread Madison besides Panera itself?
Yes, near Panera Bread Madison, you can find various restaurants such as KFC for fast food, Qdoba Mexican Grill for Mexican cuisine, and Nori Sushi and Grill for Japanese food.