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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.6
(1871 reviews)

Business Details

2651 E Springs Drive, Madison, WI
53704, United States
(608) 441-7666

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2651 E Springs Drive, Madison, WI
53704, United States

Hours

Reviews

3.6
1,871 reviews
5 stars
743
4 stars
446
3 stars
219
2 stars
149
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.

Food Quality

While some customers enjoyed the food, many expressed disappointment with stale bread, incorrect orders, and overall food quality.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables and restrooms, contributing to a negative dining experience.

Staff Attitude

Feedback indicated that staff were often indifferent or unhelpful, with some customers noting a lack of urgency and poor customer service.

Product Availability

Customers frequently complained about the restaurant being out of key menu items, particularly bread and ingredients, which affected their dining choices.
  • EP
    Elizabeth prado
    5 days ago
    1.0
    Horrible experience and ask for something on the 2 lady on counter and they are so mean to the way to talk they walk away when I was still talking really disappointed
  • ES
    Ed Strommen
    Feb 22, 2026
    2.0
    Out of bread? Ordered meals and were told we had to get chips since out of baguettes, really. You are Panera, that's what you do, you make bread. You can't substitute one of the other ten breads we are staring at behind the counter?
  • TF
    Tom Frey
    Feb 17, 2026
    5.0
    We have always enjoyed lunch here. But no sweet tea 😔.
  • TC
    Troy Carr
    Feb 5, 2026
    5.0
    My career forces me travel often and I prefer to find Panera when I can. I've been coming to this one for a month, and my last day is here. This location has exceptional service. Their staff is amazing and always friendly and I am so sad to leave. If you are looking for a place to have great food with excellent service, come here. 🤟
  • AT
    Austin Tackman
    Feb 4, 2026
    1.0
    Always out of Asiago, bagel, anything breakfast. The amount of money they lose out on due to not having product has to be unbelievable. Fire the manager!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread Madison accept reservations?

No, Panera Bread Madison does not accept reservations.

What are the operating hours for Panera Bread Madison?

Panera Bread Madison is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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