Panera Bread

4.0
844 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6637 Mineral Point Road, Madison, WI
53705, United States

Hours

Reviews

4.0
844 reviews
5 stars
395
4 stars
236
3 stars
82
2 stars
44
1 star
87

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted unsanitary conditions, including dirty tables, restrooms, and food areas, leading to a negative dining experience.

Service Quality

Customers reported inconsistent service, with some experiencing friendly staff while others noted unhelpful or unfriendly interactions.

Food Quality

Feedback on food quality was mixed; while some enjoyed the offerings, others reported issues such as cold food, incorrect orders, and food safety concerns.

Order Accuracy

Several customers mentioned problems with order accuracy, including missing items and incorrect food being served.

Atmosphere

The ambiance received mixed reviews, with some appreciating the cozy environment while others found it noisy and unwelcoming.
  • JC
    Jadon Cleary
    Nov 12, 2025
    4.0
    Again it's a good place to go to sometimes they get your order wrong but really no complaints I think it's pretty good.
  • MC
    Myrna Casebolt
    Nov 9, 2025
    5.0
    Avery and Bradley are SUPERB customer service people. I have been a customer for years and recently had an unfortunate experience FOR THE FIRST TIME. Avery told me to come in and I did and Bradley was MORE than gracious - I had to turn down all he offered as the resolution was far greater than the mishap. I hope these gentlemen are appreciated and appropriately rewarded. Thanks so much.
  • FP
    Francesca Procell
    Nov 7, 2025
    2.0
    I go to this location due to it being where I normally shop but I will try to not go to this location again for awhile. Yesterday I purchased two Asian Sesame Chicken Salads. When I got home, there was no chicken on my salads and only had one dressing cup per salad. These were full salads so I only received half of my dressing. Interestingly, enough on the receipt that they stick to the bag there was no initials or markings to where they do a check on the final product.
  • CS
    C N (Skyagrey)
    Oct 22, 2025
    2.0
    I did an online order for pick up. I was waiting for about five minutes, past the time my order said it would be ready for pick up. I didn't get my drink cup until my food order was ready. I would have liked to been able to get my coffee while waiting for my food. I had to open a whole bunch of packets of sugar... I mentioned to the guy behind the counter that they should have simple syrup. (it's wasteful to open 5 packs of sugar and throw away all that paper). I like my coffee to be drinkable and not scalding hot. I walked over to where the sodas are to get Ice to add to the hot coffee And to my surprise there is a bottle of simple syrup, Sitting next to the soda. luckily, I tasted my coffee before adding ice because it wasn't even lukewarm! it was so cold it didn't melt all the sugar packets. I told the person standing behind the counter. That the coffee is cold. He just kept looking at me. It was very awkward and uncomfortable. No one said anything. they just looked at me like I was Not speaking English. I had to pay $3 for coffee that had been sitting so long it got cold in an insulated coffee container. That's old....I am super glad that I tipped them. Oh, wait- I should have skipped the coffee and the tip.
  • JS
    Joan Sappenfield
    Oct 17, 2025
    1.0
    I ordered food Friday evening 10/17. Unfortunately, I got food poisoning !2 days later, I am still sick! I ordered Whole Chipotle Chicken Avocado Melt (Bread was felt damp, they also didn’t have the whole grain kind)and Homestyle Chicken Noodle Soup bowl (It was bland and very watery) for dinner. Hubby ordered something different and he didn’t get sick. Just be careful, don’t end up suffering like me.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread in Madison?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.