Brand Certified
Panera Bread
3.9(786 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
656 West Washington Ave, Madison, WI
53703, United States
Certified by Panera Bread • Mar 01, 2026
(608) 354-0524
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/wi/madison/656-west-washington-ave
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.9
786 reviews
5 stars
376
4 stars
203
3 stars
78
2 stars
35
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers praised the food, others noted issues with freshness, portion sizes, and incorrect items.
Cleanliness
Several reviews mentioned unclean dining areas and restrooms, indicating a need for better maintenance.
Staff Performance
Feedback varied on staff friendliness, with some praising individual employees while others reported rude or inattentive service.
- BBBeck BFeb 11, 20264.0Pretty average panera. The wait for your food can definitely get crazy around lunch since it's right downtown, but it's usually nice and cozy for dinner. The coffee is almost never down, but sometimes the soda machine is.
- KVKieu VuDec 29, 20253.0Recently placed an order for Bakers dozen on Tuesday at 6am for pick-up at 8:30am. I received call at 8:15 from store to let me know they did not have the flavors I had ordered, But I could wait until 9:30 when more would be ready. I declined as I did not want to wait. I ended up with 9 plain and 4 cinnamon. The plain were rock hard the following day. I would think that if you have the special every Tuesday, you would plan accordingly to have a selection of the popular flavors available. There has been other Tuesdays where I had the same issue.
- MYMuhammad YameenDec 24, 20255.0Nice & clean environment
- PLPhyllis L.Dec 20, 20254.0I've never had anything bad to say about Panera. So normally this would be 5 stars, but this is the sadest cookie I have ever seen! Over-baked and it looks like a young child decorated it. Do better.
- KHKaila HoganDec 3, 20251.0Coffee machine broken and a ridiculously long wait for half a sandwhich
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the opening hours of Panera Bread in Madison?
Panera Bread is open daily from 7:00 AM to 9:00 PM.
Can I order food online from Panera Bread Madison?
Yes, you can order online for rapid pick-up or delivery through their website or mobile app.
What meals are served at Panera Bread Madison?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Madison offer delivery service?
Yes, Panera Bread offers delivery every day from 7:00 AM to 9:00 PM.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru option available at this Panera Bread location?
No, this Panera Bread location does not have a drive-thru service.
What are some nearby coffee shops or cafes near Panera Bread Madison?
Nearby coffee shops include Bandit, Porter Coffee, and Panera Bread itself, offering convenient options for coffee lovers in the area.
Are there any nearby printing or shipping services close to Panera Bread?
Yes, FedEx Office Print & Ship Center and Fedex Staffed are nearby, providing printing and shipping services convenient for both business and personal needs.
What nearby attractions or services might I visit before or after dining at Panera Bread?
You might visit Madison Optical Center for eyewear needs, The Harvey House for a pub experience, or explore Madison B-cycle bike rentals for some outdoor activity—all located near Panera Bread Madison.
Brand Certified Facts from Panera Bread
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Certified March 01, 2026Yext Knowledge Graph
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