CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported issues with incorrect orders, missing items, and poor communication regarding their orders.
Service Quality
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unresponsive.
Cleanliness
Several reviews mentioned unclean dining areas and restrooms, suggesting a decline in hygiene standards.
Food Quality
While some customers praised the food, others noted inconsistencies in freshness and preparation, particularly with baked goods.
Wait Times
Many customers experienced long wait times for food and service, contributing to overall dissatisfaction.
KV
Kieu Vu
Dec 29, 2025
3.0
Recently placed an order for Bakers dozen on Tuesday at 6am for pick-up at 8:30am. I received call at 8:15 from store to let me know they did not have the flavors I had ordered, But I could wait until 9:30 when more would be ready. I declined as I did not want to wait. I ended up with 9 plain and 4 cinnamon. The plain were rock hard the following day. I would think that if you have the special every Tuesday, you would plan accordingly to have a selection of the popular flavors available. There has been other Tuesdays where I had the same issue.
MY
Muhammad Yameen
Dec 24, 2025
5.0
Nice & clean environment
PL
Phyllis L.
Dec 20, 2025
4.0
I've never had anything bad to say about Panera. So normally this would be 5 stars, but this is the sadest cookie I have ever seen! Over-baked and it looks like a young child decorated it. Do better.
KH
Kaila Hogan
Dec 3, 2025
1.0
Coffee machine broken and a ridiculously long wait for half a sandwhich
JK
James K
Nov 24, 2025
4.0
Chicken noodle Bread bowl was good. It needs a little side of soup. Tables and floor needed cleaning.
What are the opening hours of Panera Bread in Madison?
Panera Bread is open daily from 7:00 AM to 9:00 PM.
Can I order food online from Panera Bread Madison?
Yes, you can order online for rapid pick-up or delivery through their website or mobile app.
What meals are served at Panera Bread Madison?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Madison offer delivery service?
Yes, Panera Bread offers delivery every day from 7:00 AM to 9:00 PM.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru option available at this Panera Bread location?
No, this Panera Bread location does not have a drive-thru service.
What are some nearby coffee shops or cafes near Panera Bread Madison?
Nearby coffee shops include Bandit, Porter Coffee, and Panera Bread itself, offering convenient options for coffee lovers in the area.
Are there any nearby printing or shipping services close to Panera Bread?
Yes, FedEx Office Print & Ship Center and Fedex Staffed are nearby, providing printing and shipping services convenient for both business and personal needs.
What nearby attractions or services might I visit before or after dining at Panera Bread?
You might visit Madison Optical Center for eyewear needs, The Harvey House for a pub experience, or explore Madison B-cycle bike rentals for some outdoor activity—all located near Panera Bread Madison.