McDonald's

3.3
1696 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4502 E Washington Ave, Madison, WI
53704, United States

Hours

Reviews

3.3
1,696 reviews
5 stars
523
4 stars
358
3 stars
299
2 stars
158
1 star
358

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Several customers reported receiving cold or poorly prepared food, with complaints about incorrect orders and food tasting old or tampered with.

Cleanliness and Facilities

Customers noted issues with cleanliness, including dirty tables and locked restrooms, which contributed to a negative dining experience.

WiFi and Amenities

The lack of available WiFi and charging outlets was a significant concern for customers who rely on these amenities while dining.

Pricing Issues

Customers expressed frustration over high prices and additional charges for items like water, which they felt were unreasonable.
  • JE
    Jesus Espina
    2 days ago
    5.0
    Costumer service at midnight and late night is AMAZING the manager guy always has fresh food for you! Any time after 12 am Good man!
  • DD
    Daniel Walsh (D4niels0n)
    Nov 17, 2025
    5.0
    I woke nights and every time I come to get food they are always incredibly friendly and accommodating as I like to get hot fries and they always are willing to throw some in fresh for me! Love the work the night crew does.
  • MM
    Matt Jackson (Mutoi)
    Nov 13, 2025
    5.0
    Nice employees.
  • AP
    Alicia Pierro
    Oct 6, 2025
    1.0
    No wifi available, confirmed with employee, and all outlets covered. He said it was a corporate decision. I use mcds wifi to check in on work as I travel, and spend $ each time. If the next one I stop at is the same, I’m done with their high prices and mediocre “fast” food.
  • AO
    Ashly Ocasio
    Sep 23, 2025
    1.0
    Very bad, the truth is that I don't recommend it, two of their workers sent me very badly, they answered me badly and still didn't even tell me how much it was, he just took the money from me, it was the day before, Sunday, September 21, they were the two apparently they were bad and they answered me very ugly and they gave me an order that was not, it was so ugly, the experience that I will never eat McDonald's again and I don't know why they have that kind of workers, it was 3:00 pm that I arrived and so bad that if I go again I don't want to see them Thank you! I don't recommend this place.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours, 7 days a week, including for delivery and drive-through services.

What services does this McDonald's offer for ordering food?

They offer curbside pickup, delivery including same day and no-contact options, mobile ordering, and drive-thru services.