Brand Certified
McDonald's
3.3(1719 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4502 E Washington Ave, Madison, WI
53704, United States
Certified by McDonald's • Mar 01, 2026
(608) 249-4500
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,719 reviews
5 stars
529
4 stars
360
3 stars
302
2 stars
158
1 star
370
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned food being cold, poorly prepared, or not fresh, with some customers expressing concerns about the quality of ingredients.
Cleanliness
Several customers noted that the location was dirty, with grimy tables and locked restrooms, impacting their overall experience.
Customer Experience
There were mixed feelings about the customer experience, with some praising friendly staff during late hours while others reported unprofessional behavior and lack of assistance.
- JCJaedin Coby1 day ago1.0Placed an order online. Was missing my Oreo shamrock McFlurry, and got a vanilla shake and a caramel frappe instead of two strawberry shakes. On top of that the vanilla shake and caramel frappe are frozen like I can’t even get a straw in them it’s like they were sitting in a freezer all day. Wouldn’t recommend this place. Do better McDonalds you guys shouldn’t be handing out shakes like that. And the accuracy needs improvement smh….
- RRrcbeamer4 days ago2.0There was a lady sitting in a booth with a sign stating she's homeless and needs $. Not exactly what I'd want to see while out for lunch. But the Big Mac & fries came out quick and both were hot.
- CSCaleb StevensFeb 8, 20264.0Good McDonalds, maybe the best in Madison. The managers do a great job keeping things running smoothly.
- CYChueshee YangFeb 2, 20261.0Ordered doordash from a big breakfast with steak along with other items when my food was delivered i was annoyed how they cut corners and just chopped up folded eggs instead of making the scrambled eggs that was supposed to come with it
- JHJessica HeftJan 13, 20261.0Every single time I go tonthis location they mess everything up. So today I kept it real simple and I mean real simple a Mcdouble no onions they hand me my bag and it has a hamburger in it. I said ah this is not what I ordered she gets the receipt and says yes it is. I said maybe someone needs to learn how to listen or how to take an order if I ordered one thing and clearly stated a Mcdouble no onions. She said oh what do you want to do about it. I said nothing now I have an appointment. no sorry nothing. I should have known the order would be wrong since the guy who took my order through the drive thru came on and said what do you want and I said what I wanted and his response was got it see ya at the first window, but I guess I assumed since it was one simple thing they wouldn't mess up! This is my last time going to this location and I would never advise anyone to go here they are very unprofessional and rude!!
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours, 7 days a week, including for delivery and drive-through services.
What services does this McDonald's offer for ordering food?
They offer curbside pickup, delivery including same day and no-contact options, mobile ordering, and drive-thru services.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 4502 E Washington Ave, Madison, WI, 53704, USA.
Does this McDonald's have a drive-through?
Yes, this McDonald's has a 24/7 drive-through service.
How can I find this McDonald's online?
You can visit their website at http://www.mcdonalds.com/ or their specific location page on McDonald's official site.
Are there any attractions nearby that I can visit before or after dining here?
Yes, the Wisconsin State Capitol is nearby, where you can explore beautiful architecture and local events.
Are there any fitness or wellness centers close to this McDonald's?
Yes, 9Round Kickboxing Fitness - Madison East and WW (Formerly Weight Watchers) are nearby, great for a workout or nutrition guidance before or after your meal.
Where can I find places to shop for formal wear or clothing near this McDonald's?
Nearby stores include Nedrebo's Formal Wear and Beautiful Brides and Formals for formal attire and clothing needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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