Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often ignoring customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared meals.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Accessibility Issues
Customers expressed frustration over locked restrooms and the requirement to ask for access, as well as the lack of Wi-Fi.
WE
Westly Everingham
1 day ago
1.0
Change your OIL !!!!!
🤢🤮
BA
Boni Aguirre
4 days ago
3.0
I went through the drive through and order my food.They had my drink order wrong when they told me my order.So I told him what I wanted for a drink when I got my drink it was wrong again.I left at that and left.
HA
Harshal Amin
Dec 21, 2025
1.0
They don’t have the hot beverages ordered. They said they have to clean the machine. When i asked for the refund , they can’t and would substitute the beverage with the cold beverage. Also it is very hard to deal with the staffs at those location, because none of them are able to speak English.
JR
Jake Roberts
Dec 17, 2025
1.0
Continuously misses items in bags, McDonald’s is literally stealing from me not giving my food but taking the money for it, this is the 4th time this McDonald’s can’t get an order right
PB
Pat Banuelos
Dec 6, 2025
1.0
What world needs a requirement to not allow a priorities at an establish to not use accessibility to one's own incompetence of self comfort to a restaurant. If what I'm doing at my table isn't hurting or effecting anyone directly how is it my fault to have to worry about someone else's negligent. Also I was hit by a car at this ugly restaurant.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours, 7 days a week, including for delivery and drive-through services.
What services does this McDonald's offer for ordering food?
They offer curbside pickup, delivery including same day and no-contact options, mobile ordering, and drive-thru services.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 4502 E Washington Ave, Madison, WI, 53704, USA.
Does this McDonald's have a drive-through?
Yes, this McDonald's has a 24/7 drive-through service.
How can I find this McDonald's online?
You can visit their website at http://www.mcdonalds.com/ or their specific location page on McDonald's official site.
Are there any attractions nearby that I can visit before or after dining here?
Yes, the Wisconsin State Capitol is nearby, where you can explore beautiful architecture and local events.
Are there any fitness or wellness centers close to this McDonald's?
Yes, 9Round Kickboxing Fitness - Madison East and WW (Formerly Weight Watchers) are nearby, great for a workout or nutrition guidance before or after your meal.
Where can I find places to shop for formal wear or clothing near this McDonald's?
Nearby stores include Nedrebo's Formal Wear and Beautiful Brides and Formals for formal attire and clothing needs.