McDonald's

2.9
1381 reviews
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Business Details

4020 Milwaukee St, Madison, WI
53704, United States
(608) 241-7797
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4020 Milwaukee St, Madison, WI
53704, United States

Hours

Reviews

2.9
1,381 reviews
5 stars
333
4 stars
212
3 stars
258
2 stars
155
1 star
423

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service experiences, including rude staff and unhelpful management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and play area.

Mobile Ordering Issues

Customers experienced problems with the mobile app and kiosk orders, including refusal to honor deals and lack of support.
  • JM
    Jonathan Mattson
    Jan 4, 2026
    5.0
    This has been my local McDonalds for a few years. They always get my order correct, a double cheeseburger no pickle and a McChicken extra mayo. Fast and friendly service too. On a random note on all McDonald's: back in the day, I did not order extra mayo on my McChicken, I am not sure if they started using less mayo or if I have become that person who gets extra mayo...
  • BB
    Beachwalker22
    Jan 4, 2026
    1.0
    Chicken sandwich was absolutely squashed like someone literally stood on it, rude window staff, fries missing (for a hefty fee of three dollars for a small fry)— we were the only car in the drive-through I will NEVER go to this McDonald’s again. I remember when this used to be a nice McDonald’s-unfortunately, it’s not worth the cost of the gas to go back to make it right.
  • GU
    Greg U
    Jan 1, 2026
    1.0
    Bought a quarter pound burger at the drive thru. Some joker thought it was funny to put a plain patty and a small bun in the container! The phone number on the receipt is disconnected. The district manager couldn't bother to call me back. The manager at the store told me "There's nothing we can do about it".
  • TJ
    Tami Juisto
    Nov 22, 2025
    4.0
    Hate having to order at kiosk. And not easy to understand reward points when dining in and ordering inside. So I missed out on my points
  • JS
    José shul
    Nov 2, 2025
    1.0
    The service super bad, never come back here, I told you I don’t want onion and they put onion on my burger, so, and the guys were smoking outside the establishment, that is working? Come on !!!!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4020 Milwaukee St, Madison?

McDonald's at 4020 Milwaukee St, Madison, is open 24/7 every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery including same-day and no-contact delivery services.