Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,354 reviews
5 stars
330
4 stars
226
3 stars
248
2 stars
144
1 star
406
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude staff and poor customer service experiences, with many customers feeling ignored or mistreated.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and locked bathrooms, contributing to a negative dining experience.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing cold meals, improperly cooked items, and overall poor food preparation.
Inconsistent Experience
Feedback indicated that experiences varied widely, with some customers having positive interactions while many others reported significant issues.
- TMTopNotch Models4 days ago1.0Went to drive thru for breakfast. Got food and orange juice. But my orange juice wasn’t filled to the top and it’s $6, I tell the cashier to add some more orange juice in it but instead she went to the machine next to it and put water in it. Now my orange juice taste like water. So unprofessional I’ll never go there again!!
- VSValerie SingletaryNov 16, 20251.0Service sucked. They didn't pay any attention to the counter. They were too busy with the drive through. We got our order but needed to use restroom. Restrooms have a coded lock on the door. Asked for code was told that it was being cleaned. It wasn't. The men's was and the person cleaning it had walked across the restaurant to there utility closet. Wasn't anywere near the restrooms and they still refused to give code. Will never use this McDonald's.
- SDSondra DNov 16, 20251.0Everyone there is so rude! My coke was flat!! The worst tasting drink I’ve ever had. Like it’s been sitting on the counter for a month! I went in and they offered me a refill. So one flat Coke for another flat Coke!
- LML MarshallNov 13, 20251.0I ordered a number one meal with an orange juice. I should have checked the bag before I left the restaurant because when I got to my destination and opened the bag, there were two hashbrowns in the bag no egg McMuffin. Sad.
- EQeleazar quecholOct 26, 20251.0Les pedí el chocolate caliente me lo dieron pero cuando lo tomé estaba tibio y regrese y me dijeron que la máquina está en servicio de limpieza,les pedí mi reembolso, dos tiendas Serca de mi y ninguno tiene chocolate caliente
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Can I order delivery from this McDonald's and what are the delivery options?
Yes, you can order delivery 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does this McDonald's offer a drive-thru service?
Yes, the drive-thru is open 24 hours a day, every day of the week.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 2402 S Park St, Madison, WI 53713, USA.
Is there a mobile app to order food from this McDonald's?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What nearby places might I visit before or after dining at McDonald's?
Nearby you can visit Centro Guadalupe, a church and concert venue, or relax at Rasta Barista cafe, both within easy reach for a visit before or after your meal.
Are there community services near this McDonald's?
Yes, there are several including Dane County Community Restorative Courts, Latino Professionals Association, Inc., and Centro Hispano close to the restaurant, making it convenient for community errands.
How can I find this McDonald's when using public transit or visiting nearby key locations?
The McDonald's is located near Wisconsin Main Street and Summit Credit Union, making it easy to find when visiting these locations or using nearby transit routes.
What services does this McDonald's offer inside the restaurant?
This McDonald's offers WiFi, mobile ordering, McDelivery, gift cards, and mobile offers to enhance your experience.