Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,364 reviews
5 stars
332
4 stars
225
3 stars
249
2 stars
145
1 star
413
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive staff, with many customers expressing frustration over poor service and lack of attention.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food prepared improperly.
Cleanliness
Multiple reviews mentioned unclean dining areas and restrooms, contributing to a negative dining experience.
Food Quality
Several customers complained about food being cold, poorly prepared, or containing foreign objects, such as eggshells.
Long Wait Times
Customers frequently noted slow service, particularly during busy hours, leading to dissatisfaction.
- HHhelloJan 4, 20262.0The workers need to work on their attitude
- DCDiana CuahueyJan 3, 20261.0Mal servicio 😡 para atender la jente el café creo le echaron agua qué café y los baños siempre no estan listos en las mañanas los encargado de la mañana tiene mal carácter
- TTTravis TDec 18, 20251.0This location regularly forgets to put in food from your orders. Also the early morning breakfast staff will argue with you to get out of making your food, and make fun of you for ordering early. My family will not be returning to this location.
- RHRatt Aker (he him)Dec 18, 20251.0Hostile 3rd shift or early morning drive thru staff who is very careless with orders. Do not recommend. Left out two parts of our order, over 3/4 of my drink was ice, no receipt, oh .... and there was hair in the food they did remember. The last time we came here the same staff member complained about us being there and told us loudly to go to bed as we drove off from the window. I'm done with this location and honestly probably McDonalds. Clearly nothing is being done even if you use their link because there has been no changes despite the amount of people complaining.
- MLMatt LeanioDec 16, 20251.0They mess with your food 🍱 just go to another McDonald’s . Not worth the risk
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Can I order delivery from this McDonald's and what are the delivery options?
Yes, you can order delivery 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does this McDonald's offer a drive-thru service?
Yes, the drive-thru is open 24 hours a day, every day of the week.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 2402 S Park St, Madison, WI 53713, USA.
Is there a mobile app to order food from this McDonald's?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What nearby places might I visit before or after dining at McDonald's?
Nearby you can visit Centro Guadalupe, a church and concert venue, or relax at Rasta Barista cafe, both within easy reach for a visit before or after your meal.
Are there community services near this McDonald's?
Yes, there are several including Dane County Community Restorative Courts, Latino Professionals Association, Inc., and Centro Hispano close to the restaurant, making it convenient for community errands.
How can I find this McDonald's when using public transit or visiting nearby key locations?
The McDonald's is located near Wisconsin Main Street and Summit Credit Union, making it easy to find when visiting these locations or using nearby transit routes.
What services does this McDonald's offer inside the restaurant?
This McDonald's offers WiFi, mobile ordering, McDelivery, gift cards, and mobile offers to enhance your experience.