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McDonald's

2.9
(1372 reviews)

Business Details

2402 S Park St, Madison, WI
53713, United States
(608) 251-1993
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2402 S Park St, Madison, WI
53713, United States

Hours

Reviews

2.9
1,372 reviews
5 stars
336
4 stars
228
3 stars
249
2 stars
144
1 star
415

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing incorrect orders and poor customer service.

Cleanliness

Customers frequently reported dirty dining areas and restrooms, contributing to a negative overall experience.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and food preparation errors.

Speed of Service

While some customers noted fast service during peak times, many others experienced long wait times and slow responses from staff.
  • BN
    Brittney Norville
    Feb 27, 2026
    2.0
    Went around 9:30 on 2/27/26 The person working the window was extremely rude and they gave me 2 snack wraps containing what I can only describe as "chicken jerky" I'm not expecting excellence from McDonald's but it'd be nice if the food was edible and our order wasn't theoretically thrown at us.
  • CP
    Crowned Prince
    Feb 25, 2026
    1.0
    This McDonaldt is so disgusting that they don't even mind you seeing the drive- thru associate, go from taking your dirty money to dipping off into the secret world of Dirty dining out mode for whatever's Common sense tells most of us that this type of reckless./ carekess food preparation is indicative of Poor food training and professional ethics , No one is holding a standard for others to follow here, they are but it's far below the expectations of people born indoors and who live around soap and water so today Ill pay for it again with a sore throat for a while tomorrow who knows ,we must not be confused about 1 or two positive reviews in these cases , Im the bad guy right well say if they were to hire me to work couldn't I submit an anonymous review giving the store and people Five Stars and inject my own name as I go on referring to myself as a third party ? School teaches us allot but people will always be lessons we have to learn for ourselves .if you don't mind being sick and broke all the time and wondering why things can't be better is this it ? Learn to tell when a meal is prepared to celebrate your arrival or take your money and teach you to say you luv it ! This message is to anyone with a ear to hear it seek those places having a genuine passion to provide you with a Quality experience , and extraordinary Food selection. And so there's no mix up this review is aimed at South Park right off the beltline McDonald's Where I'm sure travelers who stop here most will neverlook back. these I have now resolved to cook it myself problem solved and hopefully it will get the message out that we deserve better.
  • EE
    Erica
    Feb 22, 2026
    2.0
    Have been to this location only a couple of times in passing to the hospital from the highway. Each time they have gotten the order wrong, as it will be correct on the screen but wrong when out of the window. Staff is either super shy and afraid of customers or just rude. I am giving a 2 for the fact that the food is super hot and fresh during peak times and lines move quick but other than that it would only be a 1. The drive way is kinda janky but that's also Madison roads but not stellar. I wouldn't say don't go but it's a McDonald's.
  • WS
    Will Sanders
    Feb 19, 2026
    1.0
    Sandra Bullock put up a big sign at this location that said “No Big Bags” because she wanted to prevent Stacy Kennison from getting an exorcism and blessing and ripped her Holy Spirit covering off
  • DY
    DB Yes
    Feb 6, 2026
    1.0
    The GM was extremely rude and unprofessional over a legitimate food quality complaint. Don't go to this mcdonalds of you can afford to drive to a different location, this one is a mess. Their phones dont work frequently, it takes 5-10 minutes for anyone inside to acknowledge you, and the GM claims you're lying if you have a complaint. Wasn't being a Karen or anything.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Can I order delivery from this McDonald's and what are the delivery options?

Yes, you can order delivery 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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