McDonald's

3.2
832 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2733 E Washington Ave, Madison, WI
53704, United States

Hours

Reviews

3.2
832 reviews
5 stars
241
4 stars
159
3 stars
148
2 stars
77
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some reviews mention fresh and hot food, others report inconsistent quality and items being served cold or not as expected.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.

Operational Issues

Customers frequently reported problems with the drive-thru service, including long wait times and issues with mobile orders.
  • MW
    Mr Easy Wins
    Nov 15, 2025
    2.0
    this location is 24-hours and always business with customers. Last night, however this young lady, Andrea was tasked with running the entire store herself. She didn't know how to work the kitchen to make the food from the late night menu. She had a great attitude although she could only serve fries and chicken nuggets. which the cook made a large batch before they left Andrea, for the night. Cars were leaving in disbelief at the incompetence in McDonald's integrity to not only their customers but to more importantly, their staff who have to serve their staff. this is unacceptable and the owners of this location needs to do better. Great job Andrea, for having a fighters spirit and not leaving out like your team left you. It was before 2am when I pulled up so I know she had a long night and I hope they give this young lady her own store. Super Andrea!!
  • RM
    Riley McCune
    Nov 2, 2025
    1.0
    They say they’re open 24 hours but will not serve you anything other than fries after midnight
  • JL
    John Lynch
    Oct 25, 2025
    1.0
    Yeah the Open Late sign must be somebody's idea of a joke because these guys are closed at 8:20pm. Update: tried again and they're closed at 6:55pm. Don't bother coming here, they won't be open.
  • JL
    Jerika Lemmer
    Oct 24, 2025
    5.0
    Wonderful 👍
  • AO
    Ashley Oestreicher
    Sep 26, 2025
    1.0
    Yesterday I ordered a bacon quarter pounder with cheese and no pickles or mustard. Well I got a quarter pounder with cheese and everything on it expect the bacon...... I couldn't eat it due to an allergy and they are refusing a refund because I ordered online..... not cool. I wont be coming back. Edit. I was in email contact with someone named Jessica Walker who claimed she was the owner of these stores. She said she would send me 2 free meal coupons for the inconvenience of you guys stealing my money. I gave her my address and said I will not be responding anymore today because its my dad's birthday and he just died and I was having a bad day. And she never responded after that and never mailed out the meal coupons. Fire Jessica Walker and get new owners.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2733 E Washington Ave, Madison?

McDonald's in Madison is open 24 hours every day, from Monday to Sunday.

Does this McDonald's location offer a drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7, open all day every day.