Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
832 reviews
5 stars
241
4 stars
159
3 stars
148
2 stars
77
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some reviews mention fresh and hot food, others report inconsistent quality and items being served cold or not as expected.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Operational Issues
Customers frequently reported problems with the drive-thru service, including long wait times and issues with mobile orders.
- MWMr Easy WinsNov 15, 20252.0this location is 24-hours and always business with customers. Last night, however this young lady, Andrea was tasked with running the entire store herself. She didn't know how to work the kitchen to make the food from the late night menu. She had a great attitude although she could only serve fries and chicken nuggets. which the cook made a large batch before they left Andrea, for the night. Cars were leaving in disbelief at the incompetence in McDonald's integrity to not only their customers but to more importantly, their staff who have to serve their staff. this is unacceptable and the owners of this location needs to do better. Great job Andrea, for having a fighters spirit and not leaving out like your team left you. It was before 2am when I pulled up so I know she had a long night and I hope they give this young lady her own store. Super Andrea!!
- RMRiley McCuneNov 2, 20251.0They say they’re open 24 hours but will not serve you anything other than fries after midnight
- JLJohn LynchOct 25, 20251.0Yeah the Open Late sign must be somebody's idea of a joke because these guys are closed at 8:20pm. Update: tried again and they're closed at 6:55pm. Don't bother coming here, they won't be open.
- JLJerika LemmerOct 24, 20255.0Wonderful 👍
- AOAshley OestreicherSep 26, 20251.0Yesterday I ordered a bacon quarter pounder with cheese and no pickles or mustard. Well I got a quarter pounder with cheese and everything on it expect the bacon...... I couldn't eat it due to an allergy and they are refusing a refund because I ordered online..... not cool. I wont be coming back. Edit. I was in email contact with someone named Jessica Walker who claimed she was the owner of these stores. She said she would send me 2 free meal coupons for the inconvenience of you guys stealing my money. I gave her my address and said I will not be responding anymore today because its my dad's birthday and he just died and I was having a bad day. And she never responded after that and never mailed out the meal coupons. Fire Jessica Walker and get new owners.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2733 E Washington Ave, Madison?
McDonald's in Madison is open 24 hours every day, from Monday to Sunday.
Does this McDonald's location offer a drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7, open all day every day.
Can I order McDonald's delivery from this Madison location?
Yes, delivery is available 24/7 through their website or mobile apps, including same-day and no-contact delivery options.
What payment options are accepted at this McDonald's?
They accept various payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order using McDonald's app for this location?
You can order through the McDonald's App available on iOS and Android or via the quick links provided online.
What is the address and contact number of this McDonald's?
The address is 2733 E Washington Ave, Madison, WI 53704. You can call them at +1 608-240-1665.
What nearby places can I visit along with McDonald's at 2733 E Washington Ave?
You can visit the Islamic Center of East Madison, Madison Public Health Department, and the Madison Public Library - Hawthorne Branch nearby.
Are there any grocery or specialty food stores close to this McDonald's location?
Yes, nearby are Christine's Kitchens, a grocery store and supermarket, as well as Market Market Madison, a farmers market with fresh fruits and vegetables.
What options do I have for banking or financial services near McDonald's?
There are multiple PLS Loan Store locations as well as PLS Check Cashing nearby for banking and check cashing services.