Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Customers expressed dissatisfaction with the quality of food, noting that items were often cold, overcooked, or not fresh.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service.
LL
Lydia
1 day ago
2.0
Would have given this place a 1 star but there's one worker who is very Nice. All the other workers are mean and sad, the bathrooms and floor are very messy. Most of the staff don't give you the food unless you go up and ask. It says pick up for a reason, not go up. Still go here often because it's cheap and the only McDonald's near me. This place needs improvement.
B6
Braap 608
Nov 6, 2025
1.0
The worst McDonald’s ever they always mess up your order and food is always old and gross or not fully cooked and every time I have and others have eaten here has gotten sick. You go to try to get your order right and it will take 20 mins before you get help.
NM
Nick Mills
Nov 4, 2025
5.0
I’ve always been very impressed by this McDonald’s! The service is always very fast and considering where they are at in town, they keep the areas clean and safe.
DC
Dana Callgreen
Oct 18, 2025
1.0
Worst McDonalds i have ever been too - employees playing and twing with long hair down to waist over the food where they the get the food ready to serve. Food sat there for over 10 - 14 minutes before I realized my number was called even though I requested table delivery and then an employee took the food out of the bag and was going to serve it to me after it was sitting there for long time and was already cold. The establishment was very filthy food, papers, ice cream under all tables including in front of the garbage receptacles. Only 3 other patrons (being a mother with 2 children) were in the establishment - no reason as to why this place was a pigsty - will never return to this place ever again
JK
Joni Kjear
Oct 16, 2025
2.0
I never thought McDonald's could mess up a fish sandwich . The employees frequently have a crappy attitude... And the fish sandwich I ordered on about October 3rd around 3:00 p.m. was the driest, most overcooked and possibly freezer burnt sandwich I've ever had in my life. 🤮
What are the drive-thru hours at McDonald's on Dryden Drive?
The McDonald's drive-thru on Dryden Drive is open daily from 5:00 AM to midnight.
Can I use delivery services at McDonald's on Dryden Drive?
Yes, McDonald's offers delivery services every day from 5:00 AM to midnight with options like same-day and no-contact delivery.
Where is McDonald's located in Madison, WI?
McDonald's is located at 2901 Dryden Drive, Madison, WI 53704, USA.
What are the opening hours for dine-in service at McDonald's on Dryden Drive?
Dine-in service is available Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
What payment options are accepted at McDonald's on Dryden Drive?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place an order online for McDonald's on Dryden Drive?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on iOS and Android.
What services does McDonald's on Dryden Drive offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there any nearby places where I can grab coffee near McDonald's on Dryden Drive?
Yes, Coffee Gallerie is a nearby coffee shop where you can enjoy a drink before or after visiting McDonald's.
Is there a UPS Access Point near McDonald's on Dryden Drive?
Yes, there are two UPS Access Point locations nearby for convenient shipping and delivery services.
What nearby restaurants are close to McDonald's on Dryden Drive for alternative dining options?
Nearby restaurants include Popeyes Louisiana Kitchen, Kingdom Restaurant, Benvenuto's Italian Grill, Beef Butter BBQ, Rocky Rococo, and Habeneros for a variety of dining choices.