Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Food Quality
Customers expressed dissatisfaction with the quality of food, often receiving cold or improperly cooked items.
Management Issues
There were complaints about unresponsive management and lack of accountability for service failures.
MO
Mark Oldenburg
Feb 26, 2026
2.0
1) No paper in kiosk receipt printer. 2) Took a number to my table and waited 12 minutes - no food was brought. Went to the counter where it sat coldly.
TW
Trinity W
Feb 5, 2026
1.0
Besides getting attitude with my food i try to avoid the place as they hate to fix A situation or just chose to act as if they don’t understand the food is not always bad besides the roach i saw on the counter i asked for mayo packets an got oil instead Geuss yall gotta check the dates to unforently this one is the closest to me and i stop eating here long ago and only eat here if i can afford it it won’t even add the picture but you get it
JB
Jen B
Dec 20, 2025
1.0
People only stop here in emergencies and the cost is always deadlier than the hunger. I watched my bag on the counter from the drive thru window for 7 minutes while the CSR chatted on his phone. When I complained about the cold burger, they took it in back for 7 minutes and microwaved it for 30 seconds. Lazy, inexperienced,inept, zero stars. If there is any place at else available, please trust the reviews.
GW
Grayce W
Dec 18, 2025
1.0
Why is it that when I complain nobody ever gets back to me? The waunakee store owes me over $30 and nobody will call me from there to fix the issue that they made. The Sauk City store seems to be the only store that cares about its customers that I've been to. But this store I specifically went through the drive-thru and asked for fresh chicken nuggets these chicken nuggets are so dry and so hard and I told them the last three times I've come the chicken nuggets have been bad it's the only thing my grandkids like to eat and it's just makes it easy to stop and grab some to tide them over till dinner but these are horrible and they always always forget the sauce I ordered 3 sweet and sour sauce and was given two honey packets. I am so sick and tired of getting home and having no sauce I have talked to this manager several times about this and she always apologizes she always says she'll say something but she never does it's on the receipt somebody should be responsible for putting the stuff in the bag that goes with the food because I don't keep McDonald's sweet and sour sauce at home and I shouldn't have to go back because if I have to go back then the food is not going to be fresh. Your job is not that hard do your job right do your job right the people here always seem nice but they do a horrible job and I don't care how nice you are if the food sucks and I don't get what I order. Also there is a man that hangs out at the drive thru asking for cash everyday all day he seems to be here. It is really I uncomfortable. He approaches every car... oh and now it's a couple that just hang out and the man approaches all of the cars. It's creepy. Someone needs to do something
LL
Lydia
Nov 23, 2025
1.0
All the workers are mean and sad, the bathrooms and floor are very messy. Most of the staff don't give you the food unless you go up and ask. It says pick up for a reason, not go up. Still go here often because it's cheap and the only McDonald's near me. This place needs improvement.
What are the drive-thru hours at McDonald's on Dryden Drive?
The McDonald's drive-thru on Dryden Drive is open daily from 5:00 AM to midnight.
Can I use delivery services at McDonald's on Dryden Drive?
Yes, McDonald's offers delivery services every day from 5:00 AM to midnight with options like same-day and no-contact delivery.
Where is McDonald's located in Madison, WI?
McDonald's is located at 2901 Dryden Drive, Madison, WI 53704, USA.
What are the opening hours for dine-in service at McDonald's on Dryden Drive?
Dine-in service is available Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
What payment options are accepted at McDonald's on Dryden Drive?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place an order online for McDonald's on Dryden Drive?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on iOS and Android.
What services does McDonald's on Dryden Drive offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there any nearby places where I can grab coffee near McDonald's on Dryden Drive?
Yes, Coffee Gallerie is a nearby coffee shop where you can enjoy a drink before or after visiting McDonald's.
Is there a UPS Access Point near McDonald's on Dryden Drive?
Yes, there are two UPS Access Point locations nearby for convenient shipping and delivery services.
What nearby restaurants are close to McDonald's on Dryden Drive for alternative dining options?
Nearby restaurants include Popeyes Louisiana Kitchen, Kingdom Restaurant, Benvenuto's Italian Grill, Beef Butter BBQ, Rocky Rococo, and Habeneros for a variety of dining choices.
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