Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,761 reviews
5 stars
501
4 stars
354
3 stars
325
2 stars
151
1 star
430
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted extremely slow service, with long wait times for food preparation.
Cleanliness
Customers frequently noted unsanitary conditions in the dining area and bathrooms.
Staff Behavior
Several reviews mentioned rude and unprofessional behavior from staff, contributing to a negative experience.
Food Quality
Feedback indicated that food quality was often subpar, with cold or poorly prepared items.
- KSKaytee Sullivan2 days ago1.0Keep scamming my meals. This time my boyfriend bought me 2 McDoubles, they gave me 2 single cheeseburgers with dried up ketchup and no onions. Another time they tried to ring us up for $5 more than our order was. Another time they wouldn’t admit we bought a large drink and large McFlurry and they gave mediums.
- TBTa-Tanisha BrownJan 3, 20261.0Didn’t follow instructions to burger no oinions and gave a customer a burger with onions customer suffered severe allergic reaction in restaurant with a no help to the customer not a offer of water or nothing just a sorry !! Could’ve kill a customer not paying attention not even to check on the customer well being afterwards food allergic are very important and part of their job
- DCDavid ContrerasJan 1, 20261.0Hay una persona que atiende por la noche, se llama Brandon es muy mala persona y grosera, no atiende a ningún delivery y trata muy mal a las personas, no debería trabajar para McDonald’s
- PDPetar DjordjicDec 27, 20251.0I order from here they got my order wrong and then I tried to call and they never picked up I order 20 dollars worth of food for them to get the whole order wrong
- NCNoah carperDec 18, 20251.0My partner and I eat here pretty frequently, but they usually forget an item or two. On my most recent trip, they forgot literally half the order! I had ordered on 12/18/25 at 6:54pm from their kiosk and they forgot half the food. (2x McChickens and 2x McDouble, one of which was the meal deal). Normally it wouldn’t be such a big deal, but this was literally $9.69 of a $21.40 order. When I tried to call their phone number, it does not have a voicemail box setup and I called about a dozen times. Please train your staff to do a better job identifying what items go with which order. This honestly feels like a major robbery from McDonalds. Really disappointing. Not to mention this mess all over the lobby this evening. I’ve got the receipt saved and pictures of the order missing items if any management would like to reach out. This had been the worst visit that I’ve ever had at this location.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1102 Regent St, Madison?
McDonald's at 1102 Regent St, Madison is open 24 hours every day, Monday through Sunday.
Does this McDonald's location offer drive-thru service and when is it available?
Yes, this McDonald's has a drive-thru that is open 24/7 every day of the week.
Can I order McDonald's delivery and what are the delivery options available?
Yes, delivery is available 24/7 and includes delivery, same-day delivery, and no-contact delivery services.
Where can I find the McDonald's App to place orders easily?
You can download the McDonald's App from the Apple App Store or Google Play Store using their respective links.
What payment options does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the McDonald's at 1102 Regent St offer free WiFi and other services?
Yes, it offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby dining options close to this McDonald's?
Yes, nearby dining options include Hong Kong Cafe for Chinese food and Butterbird, a restaurant and bar.
What nearby transit or parking options can help me visit this McDonald's?
Lot 54 is a nearby parking and travel services location where you can park before visiting McDonald's.
Are there any parks or outdoor attractions near McDonald's at 1102 Regent St?
Yes, Lakeshore Nature Preserve is a nearby park and nature reserve that you might want to visit before or after dining.
Can I visit other useful businesses near McDonald's at 1102 Regent St?
Nearby useful places include BMO Harris Bank ATM for banking needs and Budget Bicycle Center for bike rentals and repairs.