Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was often described as unsanitary, with dirty tables, floors, and bathrooms.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers found the food acceptable, many noted that it was often cold, poorly prepared, or not as expected.
Customer Experience
Overall customer experiences varied widely, with some positive interactions noted, but many negative experiences overshadowed them.
EA
Eshan Ahmed
4 days ago
1.0
worst fast food place I’ve ever been to by far. food takes too lobg to get prepared, unsanitary dining area, most of the kiosks dont work, the food doesn’t taste the best… the list goes on. every time I have gone, there has been problems. for some reason the people at the register either speak only Spanish or call out the wrong number. they also always forget to give you the sauce and the drinks that you pay for.
SP
Shirley Potocki
Nov 13, 2025
1.0
Drive thru person could hardly speak English. Had to repeat order 3 times. Went to office to pay and was asked to repeat our entire order. Ordered unsweetened tea (diabetic) ordered 6 apple pies, was given 4. Drove back, went inside and no one inside could speak or understand English very well. Tried to recharge us for the pies. Will not be back there again.
EF
Emmanuel Fernandez
Nov 13, 2025
1.0
(Drive-thru – 13 Nov 2025, ~5:30 AM)
The window attendant this morning was confrontational and extremely unprofessional. He said his name was Brandon, though I’m not sure that’s accurate. He’s a short Hispanic male who wears a blue button-up shirt and is usually stationed at the front counter or pick-up window.
I normally give service workers the benefit of the doubt—they’re often overworked and underpaid—but this individual has been consistently rude in past visits and has also gotten my orders wrong before due to what seems like a lack of care.
Today I ordered two sausage, egg, and cheese McGriddles. I was given two McGriddles without cheese. Simple mistakes happen, and I wasn’t upset about that. The problem was how he handled it. When I asked if the order could be corrected, he became aggressive, confrontational and insisted it was my fault. He even claimed he had repeated the order back to me when I ordered—something he absolutely did not do. I come to this location often, and when this employee is on drive-thru, the only thing he ever says is “what else” in a dismissive tone, often forgetting items and acting annoyed.
This employee needs proper customer-service training.
CX
Charles Xanadu
Nov 2, 2025
1.0
If you’re looking for fast and convenient food OR have this location assigned to you as a delivery driver: DO NOT GIVE THEM YOUR BUSINESS
This is the most inefficiently, poorly-managed McDonald’s location within a 300 mile radius. The staff are rude and poorly trained. The management are incompetent and have a complete inability to run their store if they so much as get more than 2 orders an hour.
Any food you order will either be cold or made incorrectly, but usually it’s both at the same time. The floors are rarely cleaned and the bathrooms wouldn’t meet the standards of a construction site porta potty.
If you’re unlucky enough to pick up a delivery from this location, good luck. The staff will ignore you and argue with you while your order sits soggy and cold on the shelf.
Do yourself a favor and avoid this location at all costs.
JC
Jaelinn Caroon
Nov 2, 2025
2.0
I get it. I've worked in fast food before. There's short staffing, poor pay and work conditions. And I don't completely understand McDonald's priority order system. But I order ONE item on the kiosk... About 15 minutes go by... NOTHING. Some older gentleman goes up to the front, gets a significant amount of food, and gets it all before mine. It wasn't even that busy, for a McDonald's at this location, plus there was a manager (I think) there, so you'd think it'd go faster. Food was alright, and the smaller older woman who was mopping the floors is amazing too. You get bonus points for her.