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McDonald's

3.2
(1770 reviews)

Business Details

1102 Regent St, Madison, WI
53715, United States
(608) 257-1102
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1102 Regent St, Madison, WI
53715, United States

Hours

Reviews

3.2
1,770 reviews
5 stars
505
4 stars
355
3 stars
325
2 stars
151
1 star
434

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items.

Service Quality

Many reviews highlighted rude and unprofessional staff, with specific mentions of confrontational behavior from employees.

Cleanliness

The restaurant was frequently described as unsanitary, with dirty dining areas and bathrooms.

Speed of Service

Customers experienced extremely slow service, with long wait times for food, often exceeding 30 minutes.
  • JG
    Jorkaris yeuse Igirio gutierrez
    1 day ago
    1.0
    La atención al cliente es terrible, los trabajadores tratan súper mal a los clientes y a los deliveries
  • SU
    scott ulrey
    2 days ago
    1.0
    I agree with the people saying this is the worst McDonalds. It's definitely gone downhill. Being close to campus, there are frequent events that cause it to be packed; that's not what i'm talking about. Even when it's empty, i've gone in to see more employees than customers and i still can't get my order right.
  • TM
    Tony Mueller
    3 days ago
    1.0
    I know, it's McDonald's and standards are already very low. But this has to be one of the worst in existence. Here's what's up. When the order taker doesn't hear me right and puts the wrong customization on it, The ticket prints out and that sandwich is made before it can be corrected. That needs to be fixed. I can see on the screen what modification was made and it's a guarantee that when this happens, you'll get the wrong one. The only reason this place gets a star at all is my dude in the pay window with glasses and a raspy voice. He's a real one.
  • FL
    felianlly lilibeth
    Feb 27, 2026
    1.0
    Fui a retirar una orden y recibí un mal servicio, no ha sido la primera vez ya han sido muchas veces este problema, muy mal en la forma en que ese señor Brandon trata a las personas, no soy la única la que ha tenido un mal servicio, no entiendo porque tienen un tipo de persona haci trabajando para un buen restaurante como lo es este
  • MB
    Morgan Buchanan
    Feb 7, 2026
    1.0
    When I pulled up to the drive thru, I was asked immediately what I wanted four times in a span of less than ninety seconds. It was rude, I asked to look at the menu, and they asked again. Impatient and unreasonable service, uncalled for rudeness when they extraneously added a side of mayo to the menu board. I’ve worked drive thru. The impatience drove me away from this business and it was so unnecessary.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1102 Regent St, Madison?

McDonald's at 1102 Regent St, Madison is open 24 hours every day, Monday through Sunday.

Does this McDonald's location offer drive-thru service and when is it available?

Yes, this McDonald's has a drive-thru that is open 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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